Shipping Policy – Coffeeionado


General Terms

We ship to all 50 United States and internationally. We are not able to ship items to APO/military addresses. Only shipments within the 48 contiguous United States qualify for free shipping. Orders placed with free shipping are generally processed between 24 - 48 hours after order placement.

Shipping Method

Orders will be shipped using our preferred provider and we are unable to accommodate shipping orders on a customer's personal shipping account.

Free/Included Items

Free or bonus items included with purchase may be substituted with other items of similar value as necessary and will be shipped using the lowest cost means available.

Tracking Information

We will post tracking numbers to your order at the time of shipment or as soon as they are available.

Address Changes

If your order is processing and you need to change the shipment address, a reroute fee of $20.00 may apply.

Refused Delivery

If you elect to refuse the delivery of the items you ordered from Coffeeionado or return items without requesting a RMA (Return Merchandise Authorization) number, then a 20% restocking fee plus original shipping charges will be deducted from your return credit or billed to you.

Free Shipping Terms - Delivery within 5 - 9 Business Days

Free shipping is available on most orders over $75.00 to any address in the contiguous United States. Free shipping does not apply to orders shipping to Alaska, Hawaii, APO/military addresses or on any international orders. We will use the lowest cost means for free shipping. Free shipping delivery dates are best estimates provided by the shipping carrier and are not guaranteed. Orders placed with free shipping are generally processed between 24 - 48 hours after order placement.

Paid Shipping Terms

Merchandise shipped directly from the manufacturer require 1 business day processing time. Please note that all shipping windows refer specifically to business days, not calendar days. Paid shipping methods are guaranteed up to the amount of any paid shipping. In the event the shipping date is not met, a refund on the shipping charge may be requested by contacting Customer Service. 

Expedite shipment must be placed through our Customer Service team.

Commercial Equipment

The customer is responsible for all freight charges on commercial machine shipments.

Timing of Your Shipment

You are responsible for choosing the appropriate shipping method in determining the timing of your delivery. For guaranteed delivery by a specific date, you may need to choose an expedited shipping method. If you have any questions about the timing of your shipment, please contact us prior to placing your order. Some products are shipped directly from the manufacturer in order to save time and/or distance.