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HeyCafe

HeyCafe Jack Allround Coffee Grinder

HeyCafe Jack Allround Coffee Grinder

$ 679.00
$ 679.00
Sale Sold out
  • 64mm flat steel burrs
  • Espresso to filter versatility
  • Low retention precision grinding

  • Usually ships in 1-2 business days
  • Price Match Available
  • Warranty Included
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  • Experts Since 2016

  • Authorized Dealer

  • Lifetime Support

  • Hassle Free Returns

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Powering Hundreds of Businesses Including:

The HeyCafe Jack is a deliberately simple allround grinder: 64 mm hardened-steel flat burrs, stepless adjustment, and a grind range that covers espresso through filter. It can run from its 250 g hopper or use the included small hopper and purge unit for single-dose work, but dosing remains fully manual—there are no timed presets or integrated scale.

Product Features

Cast Aluminium Chamber

The cast aluminium grinding chamber with cooling ribs minimizes heat transfer to the ground coffee, helping preserve volatile flavors during longer or back-to-back grinding sessions. That thermal management keeps your doses tasting closer to how you dialed them in.

64 mm German Burrs

64 mm hardened steel burrs made in Germany deliver consistent particle distribution and the grinding performance prosumers need for clean extraction. The larger, flat burr set stabilizes grind for both espresso and filter work so you can rely on repeatable results during dialing-in.

Stepless Grind Adjustment

Stepless grind size adjustment with an extra-wide range gives you the micro-control required to tune particle size precisely across espresso through French press. That range lets you lock in extraction targets without being limited to coarse click steps.

Low Retention & Steady Flow

Low retention and a steady flow of ground coffee reduce waste and make dosing repeatable—critical when profiling recipes or running tight shot windows. Fewer leftover grounds mean faster, more reliable transitions between beans or grind settings.

Bellow Purge Unit

Included Bellow purge unit doubles as a single-dose grinding solution and a quick chute cleaner, ideal for switching beans or testing small batches without cross-contamination. It speeds turnarounds and cuts the need for lengthy purge cycles.

Portafilter Dosing & Adjustable Tray

A height-adjustable tray accommodates common portafilters and dosing cups, helping the Jack fit different home and office workflows. The removable spout and flapper simplify routine cleaning.

Manufacturing

Made in China

The Coffeeionado Take

Who's It For:

  • Home baristas brewing espresso and filter with one grinder.
  • Single-dose users who are comfortable weighing beans before grinding.
  • Small offices that value straightforward controls over automated dosing.

It's Right For You If:

  • You want one manually controlled grinder for espresso and filter.
  • You value 64 mm flat burrs and stepless adjustment more than programmable dosing or grind-by-weight.
  • You want the option to use a hopper or the included small-hopper purge setup.

Things to Consider:

  • The Jack is fully manual: it has no timer, programmable dose buttons, display, or integrated scale.
  • Moving repeatedly between espresso and filter requires returning the stepless adjustment to your previous dial position.
  • The purge unit supports single dosing and helps clear the chute, but it should not be treated as a guarantee of zero retention.

Our Take:

The Jack is appealing because it puts the budget into 64 mm burrs and a wide stepless range instead of electronics. It is a strong fit for a home barista who wants one manual grinder for espresso and filter and is comfortable weighing each dose.

Brands Seen In

Key Grinder Specifications

BURR SIZE

64 mm Flat

BURR MATERIAL

Hardened Steel

DOSING

Manual hopper / single-dose

PROGRAMABILITY

0 – Manual

OUTPUT SPEED

1.7–2.2 g/s espresso; 1.5–3.0 g/s full range

Depending on bean roast

COOLING SYSTEM

None

Warranty: 1 Year Warranty - Parts | $99+ Value

This warranty begins from the purchase date and covers parts that are defective due to manufacturer issues. Labor is not included. For international orders, the warranty applies only to parts and does not cover labor or any associated repair costs.

Duration: 12 months from date of purchase

For more information see: Warranty Policy

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Why Buy from Coffeeionado

Feature Us Competitors
Free Shipping
Free
Warranty
12 Months (parts)
1 Year
Insured Shipping
Always
Lifetime Support
Extended Warranty Available

Full Product Description

Click to expand

Jack Allround Grinder by HeyCafe

The HeyCafe Jack is a compact, no-fuss grinder built for coffee lovers who want professional-grade results without the complexity. Designed as a true all-rounder, the Jack handles everything from fine to coarse French press — all with a simple stepless dial and zero electronics to babysit. Backed by the engineering of the Hemro Group (parent company of Mahlkönig and Ditting), the Jack punches well above its $679 price point with German-made 64mm flat burrs, a cast aluminum grinding chamber with cooling ribs, and a low-retention design built for freshness. Whether you're single-dosing specialty beans at home or using it in a small office, the Jack delivers.

1 Year Warranty

When investing in coffee equipment, peace of mind is worth its weight in gold. That’s why we proudly offer a 1-year warranty with every coffee grinder purchase. This warranty is your guarantee against manufacturer's defects and ensures that all parts are covered for an entire year from the date of purchase. We understand that our customers deserve the very best.

Don't let uncertainty overshadow your love for freshly brewed coffee – take advantage of this limited-time offer and experience unparalleled assurance with your next coffee machine purchase.

Paid Shipping

At Coffeeionado, we understand the frustration of hidden costs when making online purchases. This is why we're thrilled to announce that we now cover all shipping, freight, and handling charges for our premium coffee equipment within the continental USA. Gone are the days of considering additional fees as you add items to your cart.

Grind for Any Method

The Jack lives up to its "Allround" name. Its extra-wide stepless grind range stretches from ultra-fine Turkish all the way to coarse French press — with everything in between. Espresso, pour over, moka pot, cold brew, filter — the Jack handles it all without skipping a beat. One grinder, every method.

Simple by Design

No touchscreen. No programmable recipes. No app. Just a clean on/off button and a smooth stepless dial — that's all you need. The Jack strips away the complexity and puts the focus back on the coffee. For home baristas and specialty shops alike, sometimes the best tool is the one that gets out of your way.

64mm Flat Burrs

The 64mm burr size strikes a balance between being large enough to deliver consistent and precise grinding, yet not overly bulky. This makes it ideal for prosumer setups and multi-method home brewing.

These coffee grinder burrs are often unimodal, meaning they produce a narrower range of particle sizes. This is advantageous for espresso, where we aim for a tight distribution around the desired grind size.

Stepless - Infinite Grind Size Adjustment

Stepless grinders differ from stepped grinders in that they do not have preset grind settings; instead, they feature a collar that you can rotate to adjust the grind size. This collar is usually marked with incremental lines or notches, providing a way to monitor the grind size.

This precision is especially valuable for espresso, as even small changes in grind size can greatly affect the taste of the coffee. Stepless grinders offer unmatched control over your grind, enabling you to finely adjust it to your preferences and achieve superior extraction results.

Low Retention

Grinder retention is the enemy of fresh coffee. The Jack's low-retention grinding system ensures that what goes in comes out — with minimal stale coffee lingering in the grinding chamber. The result is a steady, consistent flow of fresh grounds every single time. Less waste, better taste, more repeatable shots.

Stay Cool and Fresh

Heat is the enemy of flavor. The Jack's cast aluminum grinding chamber with integrated cooling ribs actively dissipates heat during grinding, protecting the delicate aromatics in your beans. The result is ground coffee that tastes the way it's supposed to — fresh, vibrant, and true to origin.

Built for Wherever You Brew

At just 14 lbs and with a compact footprint, the Jack fits comfortably on any counter — home kitchen or office setup. The height-adjustable tray accommodates everything from standard portafilters to a wide range of dosing cups, and the removable spout and flapper make cleanup quick and straightforward.

The Brand: HeyCafe

Founded in Shanghai in 2006, HeyCafé made history as the first company in China to design and manufacture coffee grinders. Their mission has always been simple: commercial-grade grinding performance without the commercial price tag. In 2016, HeyCafé joined the Hemro Group — the conglomerate behind Mahlkönig and Ditting — gaining access to German-engineered burr technology while keeping their grinders accessible and affordable. Now selling in over 50 countries, HeyCafé offers a full range of espresso and shop grinders built for startups, growing cafés, and entrepreneurial baristas who refuse to compromise on consistency.

Buy the HeyCafe Jack at Coffeeionado

Don't miss out on the chance to upgrade your coffee game without breaking the bank. Take advantage of our limited-time offer and get your coffee equipment shipped for free as well as receiving a 12 month warranty on your machine. Get started now and elevate your brewing experience with Coffeeionado!

Features

  • 64mm flat burrs manufactured in Germany for precision and longevity
  • Extra-wide stepless grind range — Turkish to French press and everything in between
  • Cast aluminum grinding chamber with cooling ribs to protect coffee flavor
  • Low retention design for fresher coffee and repeatable results
  • Single-dose capable with included small hopper and purge unit
  • Simple, manual controls — on/off button and stepless dial only
  • Height-adjustable tray to fit portafilters and dosing cups of all sizes
  • Compact and lightweight at 14 lbs — fits any counter
  • Low noise operation — home and café friendly
  • Easy to clean — quick-access spout and flapper, sealed surfaces
  • Engineered by the Hemro Group — parent company of Mahlkönig and Ditting
  • Warranty: 1 year (parts, manufacturer's defects)

Specifications

Width 5.4" (138 mm)
Depth 9.6" (245 mm)
Height 15.0" (380 mm)
Weight 14 lbs (6.2 kg)
Burr Size 64mm Flat
Burr Material Hardened Steel (German-made)
Grind Adjustment Stepless
Programmable No — manual control
Display None
Grind Speed 1.5–3.0 g/s
Hopper Capacity 0.55 lbs (250 g)
Watts 200W
Volts 110–127V / 60Hz (US)
Colors Black, White
Warranty 1 Year, Parts

The Coffeeionado Standard

At Coffeeionado, every machine we offer meets our professional standard — proven reliability, precision engineering, and long-term serviceability. Trusted by professionals since 2016.

12 Month Warranty

$99+ Value - On all grinders & equipment.

Free Shipping

$49+ Value - Usually ships in 1-2 business days.

Lifetime Support

Priceless - Get support anytime after your purchase.
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SPECIFICATIONS

Height
14.96 in
Depth
9.65 in
Width
5.43 in
Voltage
110-120V
Wattage / Power
200W
Amperage
1.7A
Weight
14 lb
Hopper Capacity
8.8 oz; 0.55 lb
Burr Speed
1400 RPM
Display
None
Grinder Adjustment
Stepless
Grind by Weight
No
Grind by Time
No
On Demand Grinder
Yes
Hertz
60 Hz
Phases
Single-phase

Resources

Brochure Guide

Product Manual

What We'd Tell You In Store

How to Choose a Commercial Espresso Machine

How to choose a commercial espresso machine based on real volume numbers, peak hour output, and drink mix — not vague categories.

How to Choose a Commercial Grinder

Your espresso machine gets all the attention. The grinder does all the work. Every variable that determines shot quality — particle size, extraction evenness, dose consistency — starts at the grinder.

How to Design Your Cafe: Build Your Bar for the Rush

Design your café bar for peak volume, not average traffic. Equipment layout, station design, staffing ratios, and tools that remove steps — what actually matters during the rush.

Setting Up Your Commercial Espresso Machine Right

Water pressure, electrical specs, drain slope, filter flushing — what actually goes into a commercial espresso machine setup, and what gets skipped.

Product FAQ

Can the HeyCafe Jack handle both espresso and filter coffee brewing?

Yes, the Jack is designed as an 'allround' grinder. Its 64mm flat burrs and wide adjustment range allow it to transition effectively between fine espresso settings and coarser grinds for pour-over or drip coffee.

Is the grind adjustment stepped or stepless?

The HeyCafe Jack features a stepless adjustment dial. This allows for infinite micro-adjustments, which is essential for 'dialing in' espresso to find the precise sweet spot for your extraction.

What size and type of burrs does this machine use?

The grinder is equipped with 64mm hardened steel flat burrs. Being part of the Hemro Group (the same parent company as Mahlkönig), these burrs are engineered for high grind quality and longevity.

Does the HeyCafe Jack offer grind-by-weight functionality?

The Jack is fully manual. It has no timer, programmable dose buttons, display, or integrated scale; the user starts and stops grinding for each dose.

How much coffee retention should I expect for single-dosing?

HeyCafe designs the Jack for low retention and steady grounds flow. The supplied small hopper and purge unit support single dosing, but actual exchange varies with coffee, grind setting, and technique.

Is the motor noisy during the grinding process?

HeyCafe lists low noise as a design feature. The cast-aluminum grinding chamber and cooling ribs also help manage vibration and heat during normal use.

Can I upgrade the burrs to SSP or other third-party brands?

Yes, because the Jack uses a standard 64mm flat burr size, it is compatible with many popular aftermarket burr sets, such as SSP Multipurpose or High Uniformity burrs.

Does the grinder fit under standard US kitchen cabinets?

The Jack is approximately 15.0 inches / 380 mm tall, so it fits beneath most standard U.S. upper cabinets with reasonable clearance.

What's Included?

HeyCafe Jack Allround Coffee Grinder

HeyCafe Jack Allround Coffee Grinder

Insured Shipping

12 Month Warranty

Lifetime Support

Fast Free Shipping

Warning

This product can expose you to chemicals including lead, which are known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, go to www.p65warnings.ca.gov.

How It Works

  • Order With Confidence.

    Place your order with us and we'll get to working on carefully packaging your coffee equipment, quickly and efficiently.

  • Shipped With Care.

    Free shipping on orders over $249, carefully packed and dispatched via UPS or FedEx — so it arrives exactly as it left us.

  • Enjoy Amazing Coffee

    With your new machine at home, enjoy the amazing coffee that it produces. Have fun dialing in your shots with your favorite beans and having that perfect cup.
ORDER NOW GET CONSULTATION

Frequently Asked Questions

How do I track my order?

You will receive an email upon creation of the shipping label, which means your order is getting ready to be shipped. We continuously send order status updates via email/text.

How much is shipping? Is it free?

How Much Is Shipping? General shipping starts at $15.99. You can qualify for free shipping with any total order value over $249 and shipping to the contiguous USA. Taxes and discounts will be calculated at checkout.

Free Shipping Terms: Typical delivery within 3-6 Business days depending on size of order. Free shipping is available on orders of 199.00 or more to any address in the contiguous United States.

Free shipping does not apply to orders shipping to Alaska, Hawaii, APO/military addresses or on any international orders. We will use the lowest cost means for free shipping. Free shipping delivery dates are best estimates provided by the shipping carrier and are not guaranteed. Orders placed with free shipping are generally processed between 24 - 48 hours after order placement.

What is your return policy?

We offer a 30-day return policy on all unused items in their original packaging. You can read more about our return policy here. Commercial equipment is generally final. Please check before purchasing.

Do you price match?

In the unlikely event that you find your item cheaper at another online store, just let us know and we'll beat the competitor's pricing. Conditions apply, please refer to our Price Match Page for more information.

Do you ship internationally?

Yes, we ship to most countries in the Caribbean. Shipping costs and delivery times vary by location. Warranty is limited to only parts, shipping not included.

Can I return or exchange an item?

We have a 30 exchange/return policy, unless otherwise noted. Please email support@coffeeionado with your name, order #, and reason for exchange. Commercial equipment is generally final. Please check before purchasing.

Do you offer expedited shipping?

Yes. Please reach out for a quote on shipping via text or call at 866-595-0420 or via email at support@coffeeionado.com.

How do I track my order?

You will receive an email upon creation of the shipping label, which means your order is getting ready to be shipped. We continuously send order status updates via email/text.

Where do I use my coupon code?

To redeem your discount, enter the coupon code at checkout after you've added items to your cart. You'll see a field labeled "Discount code" or "Coupon code" where you can paste your code before completing your purchase.

Do you ship to PO boxes?

No, we don't ship to PO boxes. Due to the size and weight of our equipment, we require delivery to a physical address where our carriers can safely drop off your order.

How does free installation work?

We want to make your purchase as smooth as possible and will pay the installation via rebate on commercial espresso machines. This includes commercial machines with more than 1 group head and 220V.

If the certified installer needed is over 1.5 hours away then we will pay for the installation call (and install up to the value suggested on page minus call fee). Travel will be paid by customer. Inquire if you have any questions about your location.


Please note, any discounts subject to void the paid installation offer.

At Coffeeionado, professional installation is included with qualifying espresso machine purchases. Our goal is to make the process as seamless as possible — from coordinating the technician to getting your machine up and running on day one.

Which Machines Qualify

Free professional installation is included with all espresso machines of 2 groups or more where indicated on the product listing. This policy applies to espresso machines only and does not cover other coffee equipment such as grinders, brewers, or accessories.

If you are unsure whether your machine qualifies, contact us before purchasing and we'll confirm.

What's Included

  • Travel and labor costs for installation within the technician's service area (up to 2 hours of travel)
  • Setup, basic programming, and commissioning of the equipment
  • Scheduling during regular business hours, Monday through Friday
  • Associated taxes and fees related to the installation itself

Installation must be completed within 90 days of delivery of the equipment. The installation benefit lapses after this window and cannot be reinstated.

How Installation Is Arranged

Depending on your purchase, installation is handled one of two ways:

Arranged directly — In many cases, Coffeeionado or the manufacturer will coordinate and pay the technician on your behalf. We will contact you after your order is processed to schedule the visit.

Reimbursement — In some cases, you may be asked to arrange the installation locally using an authorized technician and submit a rebate form for reimbursement. Once approved, the covered amount will be refunded to the original payment method used for your order.

We will confirm which arrangement applies to your purchase at the time of order confirmation. If you have questions before purchasing, contact us and we'll walk you through it.

What's Not Included

The following are outside the scope of the installation policy and remain the customer's responsibility:

  • Travel or callout costs beyond the first 2 hours of the technician's travel time — if your location falls outside the local service area, the overage is the customer's responsibility
  • Water filtration systems and installation materials — including plumbing fittings, tubing, plugs, outlets, and any other ancillary components required to prepare the site
  • Electrical or plumbing work — site preparation must be completed before the technician arrives
  • Training on equipment operation — installation covers commissioning only, not barista or operational training
  • False start or callout fees if the technician arrives and the site is not ready for installation

Important: If a technician arrives and cannot complete the installation because the site is unprepared, you will be responsible for any callout or false start fee charged by the technician. However, your installation benefit remains intact — the visit will be rescheduled at no additional cost to your policy.

Water Filtration Requirement

Water filtration must be installed and operational before or at the time of installation. This is not optional — operating a commercial espresso machine without proper filtration will void the manufacturer's warranty. If filtration is not in place at the time of the technician's visit, installation may need to be rescheduled and the callout fee will be the customer's responsibility.

If you need guidance on water filtration requirements for your machine, contact us before scheduling your installation.

Service Area

Installation coverage is tied to the manufacturer's authorized technician service area, generally within a 1.5-hour radius of the nearest certified technician. If the customer's location falls outside this area, Coffeeionado will make reasonable efforts to arrange a local authorized technician, but travel costs beyond the 2-hour coverage limit remain the customer's responsibility.

Not sure if you're in a service area? Contact us before purchasing and we'll check your location.

What to Expect on Install Day

Getting a commercial espresso machine delivered is one thing. Getting it actually running — plumbed, programmed, and pulling properly — is another. Here's what happens when the technician comes out.

Before the appointment: Site preparation will be confirmed before technicians make it out. Once your machine ships, we'll coordinate scheduling with you and assign a local certified technician. Before they arrive, make sure your space is ready: the machine's permanent location should be determined, your water line and drain access should be in place, and your electrical supply should match the machine's requirements. 

On the day The technician will handle the physical installation of the machine — positioning, water line connection, and drain setup. Once it's plumbed and powered, they'll run through the setup and basic programming: boiler pressure, shot parameters, and confirming that water flows correctly through the group heads and steam wands. Some basic training will be provided, they'll pull test shots to verify the machine is operating within spec.

After Installation

Once your machine is installed, we'll provide referrals for authorized service technicians in your area for ongoing maintenance and repairs. Coffeeionado offers lifetime support on all equipment we sell — we're here long after the install is done.

Governing Terms

This installation policy forms part of your agreement with Coffeeionado and is subject to our Terms of Sale and Terms of Service. In the event of any conflict, the Terms of Service governs.

Can I pick up the machine at your store?

We do not have a showroom or storefront for customer pickups, so orders cannot be picked up directly from us. That said, there is an exception for La Spaziale and La Pavoni products, you can contact us to arrange.

However, if you'd prefer, we can arrange to have your machine shipped to a local freight terminal/location for pickup instead. Let us know your city/state (or ZIP code), and we’d be happy to check the nearest terminal options for you.