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Breville

Breville The Knock Box 20

Breville The Knock Box 20

Regular price $ 39.00
Regular price Sale price $ 39.00
Sale Sold out

    • Price Match Available
    • Warranty Included
    View full details
    • Experts Since 2016

    • Authorized Dealer

    • Lifetime Support

    • Hassle Free Returns

    Powering Hundreds of Businesses Including:

    Product Features

    Usage

    • Level:
    • Commercial Use: No

    Manufacturing

    Made in

    The Coffeeionado Take

    Who's It For:

    It's Right For You If:

    Things to Consider:

    Our Take:

    Brands Seen In

    Why Buy from Coffeeionado

    Feature Us Competitors
    Free Shipping
    Free (Next Day)
    Warranty
    12 Months (minimum)
    1 Year
    Insured Shipping
    Always
    Lifetime Support
    Extended Warranty Available

    What's Included?

    Breville The Knock Box 20

    Breville The Knock Box 20

    Portfilters

    Lifetime Support

    Fast Free Shipping

    Warranty:

    For more details see: Warranty Policy

    Warning

    This product can expose you to chemicals including lead, which are known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, go to www.p65warnings.ca.gov.

    Full Product Description

    Click to expand

    Keep your home cafe clear with the Breville Knock Box 20. Sized for the busiest setups, the Knock Box 20 offers a ludicrously capacious 20-puck capacity for multiple shots between cleanings. Clever features like a removable knock bar and nonslip base round out the design. Dishwasher-ready.

    The Coffeeionado Standard

    At Coffeeionado, every machine we offer meets our professional standard — proven reliability, precision engineering, and long-term serviceability. Trusted by professionals since 2016.

    Warranty Included

    $199+ Value - Minimum 12 months on all machines.

    Fast Free Shipping

    $69+ Value - We pay your shipping and residential delivery fees.

    Lifetime Support

    Priceless - Get support anytime after your purchase.

    SPECIFICATIONS

    Hertz
    60 Hz

    General Requirements

    Suggested Dedicated Outlet

    Water Filtration / Softener

    To Maintain Warranty

    Pressure Regulator

    Optional, as needed

    Water Quality & Machine Protection

    Proper water quality is essential for optimal espresso extraction and long-term machine health. Use the guidelines below to ensure your machine performs at its best.

    Parameter Ideal Range Why It Matters
    Total Hardness 50-170 ppm Prevents scale buildup while maintaining flavor
    pH Level 6.5-7.5 Ensures balanced extraction and protects internal components
    Chlorine 0 ppm Eliminates off-flavors and prevents corrosion
    TDS (Total Dissolved Solids) 70-150 ppm Optimal mineral content for extraction and taste
    Total Alkalinity ~7.0 Stabilizes acidity and extraction
    Chloride 0-28 ppm Prevents corrosion (especially in steel boilers)

    Important Note

    Always refer to your machine's manual for specific water quality recommendations and maintenance schedules.

    Advisory

    Install a water filtration system to maintain consistent water quality and extend the life of your espresso machine.

    What This Means

    • Water that’s too hard → scale buildup, reduced performance
    • Water that’s too soft → flat, dull espresso
    • Improper water can damage internal components over time

    Machine-Specific Considerations

    • These guidelines are safe for most home espresso machines
    • Some machines (especially with stainless steel boilers) require stricter limits on chlorides

    Product FAQ

    • Order With Confidence.

      Every order is handled personally — not processed and forgotten. From the moment you buy, you're working with a team that knows this equipment inside and out.

    • Shipped With Care.

      Free shipping on orders over $249, carefully packed and dispatched via UPS or FedEx. Larger commercial equipment ships via freight — coordinated and handled on our end.

    • Your Best Cup Awaits.

      Your machine arrives ready. What comes next is the best part — exploring roasts, dialing in your recipe, and pulling shots exactly the way you like them.

    Frequently Asked Questions

    How do I track my order?

    You will receive an email upon creation of the shipping label, which means your order is getting ready to be shipped. We continuously send order status updates via email/text.

    How much is shipping? Is it free?

    How Much Is Shipping? General shipping starts at $15.99. You can qualify for free shipping with any total order value over $249 and shipping to the contiguous USA. Taxes and discounts will be calculated at checkout.

    Free Shipping Terms: Typical delivery within 3-6 Business days depending on size of order. Free shipping is available on orders of 199.00 or more to any address in the contiguous United States.

    Free shipping does not apply to orders shipping to Alaska, Hawaii, APO/military addresses or on any international orders. We will use the lowest cost means for free shipping. Free shipping delivery dates are best estimates provided by the shipping carrier and are not guaranteed. Orders placed with free shipping are generally processed between 24 - 48 hours after order placement.

    What is your return policy?

    We offer a 30-day return policy on all unused items in their original packaging. You can read more about our return policy here. Commercial equipment is generally final. Please check before purchasing.

    Do you price match?

    In the unlikely event that you find your item cheaper at another online store, just let us know and we'll beat the competitor's pricing. Conditions apply, please refer to our Price Match Page for more information.

    Do you ship internationally?

    Yes, we ship to most countries in the Caribbean. Shipping costs and delivery times vary by location. Warranty is limited to only parts, shipping not included.

    Can I return or exchange an item?

    We have a 30 exchange/return policy, unless otherwise noted. Please email support@coffeeionado with your name, order #, and reason for exchange. Commercial equipment is generally final. Please check before purchasing.

    Do you offer expedited shipping?

    Yes. Please reach out for a quote on shipping via text or call at 866-595-0420 or via email at support@coffeeionado.com.

    How do I track my order?

    You will receive an email upon creation of the shipping label, which means your order is getting ready to be shipped. We continuously send order status updates via email/text.

    Where do I use my coupon code?

    To redeem your discount, enter the coupon code at checkout after you've added items to your cart. You'll see a field labeled "Discount code" or "Coupon code" where you can paste your code before completing your purchase.

    Do you ship to PO boxes?

    No, we don't ship to PO boxes. Due to the size and weight of our equipment, we require delivery to a physical address where our carriers can safely drop off your order.

    How does free installation work?

    We want to make your purchase as smooth as possible and will pay the installation via rebate on commercial espresso machines. This includes commercial machines with more than 1 group head and 220V.

    If the certified installer needed is over 1.5 hours away then we will pay for the installation call (and install up to the value suggested on page minus call fee). Travel will be paid by customer. Inquire if you have any questions about your location.


    Please note, any discounts subject to void the paid installation offer.

    At Coffeeionado, professional installation is included with qualifying espresso machine purchases. Our goal is to make the process as seamless as possible — from coordinating the technician to getting your machine up and running on day one.


    Which Machines Qualify

    Free professional installation is included with all espresso machines of 2 groups or more where indicated on the product listing. This policy applies to espresso machines only and does not cover other coffee equipment such as grinders, brewers, or accessories.

    If you are unsure whether your machine qualifies, contact us before purchasing and we'll confirm.


    What's Included

    • Travel and labor costs for installation within the technician's service area (up to 2 hours of travel)
    • Setup, basic programming, and commissioning of the equipment
    • Scheduling during regular business hours, Monday through Friday
    • Associated taxes and fees related to the installation itself

    Installation must be completed within 30 days of delivery of the equipment. The installation benefit lapses after this window and cannot be reinstated.


    How Installation Is Arranged

    Depending on your purchase, installation is handled one of two ways:

    Arranged directly — In many cases, Coffeeionado or the manufacturer will coordinate and pay the technician on your behalf. We will contact you after your order is processed to schedule the visit.

    Reimbursement — In some cases, you may be asked to arrange the installation locally using an authorized technician and submit a rebate form for reimbursement. Once approved, the covered amount will be refunded to the original payment method used for your order.

    We will confirm which arrangement applies to your purchase at the time of order confirmation. If you have questions before purchasing, contact us and we'll walk you through it.


    What's Not Included

    The following are outside the scope of the installation policy and remain the customer's responsibility:

    • Travel or callout costs beyond the first 2 hours of the technician's travel time — if your location falls outside the local service area, the overage is your responsibility
    • Water filtration systems and installation materials — including plumbing fittings, tubing, plugs, outlets, and any other ancillary components required to prepare the site
    • Electrical or plumbing work — site preparation must be completed before the technician arrives
    • Training on equipment operation — installation covers commissioning only, not barista or operational training
    • False start or callout fees if the technician arrives and the site is not ready for installation

    Important: If a technician arrives and cannot complete the installation because the site is unprepared, you will be responsible for any callout or false start fee charged by the technician. However, your installation benefit remains intact — the visit will be rescheduled at no additional cost to your policy.


    Water Filtration Requirement

    Water filtration must be installed and operational before or at the time of installation. This is not optional — operating a commercial espresso machine without proper filtration will void the manufacturer's warranty. If filtration is not in place at the time of the technician's visit, installation may need to be rescheduled and the callout fee will be your responsibility.

    If you need guidance on water filtration requirements for your machine, contact us before scheduling your installation.


    Service Area

    Installation coverage is tied to the manufacturer's authorized technician service area, generally within a 1.5-hour radius of the nearest certified technician. If your location falls outside this area, Coffeeionado will make reasonable efforts to arrange a local authorized technician, but travel costs beyond the 2-hour coverage limit remain your responsibility.

    Not sure if you're in a service area? Contact us before purchasing and we'll check your location.


    After Installation

    Once your machine is installed, we'll provide referrals for authorized service technicians in your area for ongoing maintenance and repairs. Coffeeionado offers lifetime support on all equipment we sell — we're here long after the install is done.


    Governing Terms

    This installation policy forms part of your agreement with Coffeeionado and is subject to our Terms of Sale and Terms of Service. In the event of any conflict, the Terms of Service governs.

    Can I pick up the machine at your store?

    We do not have a showroom or storefront for customer pickups, so orders cannot be picked up directly from us. That said, there is an exception for La Spaziale and La Pavoni products, you can contact us to arrange.

    However, if you'd prefer, we can arrange to have your machine shipped to a local freight terminal/location for pickup instead. Let us know your city/state (or ZIP code), and we’d be happy to check the nearest terminal options for you.