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Fiamma

Fiamma Caravel 2 Group AV

Fiamma Caravel 2 Group AV

$ 6,200.00
$ 4,499.00 $ 6,200.00
Sale Sold out
  • 2-group commercial machine
  • Programmable volumetric dosing
  • High-capacity steam boiler

  • Usually ships in 2-4 business days
  • Price Match Available
  • Warranty Included
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  • Experts Since 2016

  • Authorized Dealer

  • Lifetime Support

  • Free Professional Setup
Powering Hundreds of Businesses Including:

Your café’s reputation depends on the morning rush running like a clock, not a science experiment. The Fiamma Caravel 2 Group AV is built for the operator who values a predictable workflow over decorative extras. Using automatic volumetric dosing allows your baristas to focus on the customer while the machine handles the exact yield of the shot. This is the equipment that signals you’ve moved past the startup phase and into a serious, high-volume program.

Product Features

AV Volumetric Control

Built‑in AV dosing puts programmable volumetric shot control at the grouphead, so your team can lock in repeatable shot volumes with a button press. Consistent dosing cuts variability between pulls and reduces wasted shots during busy shifts.

Two-Group Throughput

The Fiamma Caravel 2 Group AV ships with dual groupheads for simultaneous extractions, letting two baristas or two-portafilter workflow run in parallel. That capacity keeps service moving during peak periods and raises consistent shot output for a café environment.

Commercial Steam Performance

Designed for high milk volume, the Caravel delivers sustained steam power and responsive wands so baristas can texture milk quickly and consistently. Fast steam recovery keeps workflow smooth across back‑to‑back drinks.

Service‑Friendly Access

Engineered with front and top access to key components, the Caravel simplifies routine maintenance and reduces downtime on the line. Quicker serviceability means less disruption to daily operations and easier technician visits.

Durable Commercial Build

Constructed for café environments, the Caravel’s commercial‑grade build stands up to continuous use and operator turnover. Robust components and a solid chassis help maintain consistent extraction over long service runs.

Consistent Extraction Focus

Every element of the Fiamma Caravel 2 Group AV is geared toward repeatable shots and steady output for busy venues. From programmable dosing to its two‑group layout, the machine prioritizes consistency to keep drink quality stable during service.

The Coffeeionado Take

Who's It For:

  • New café operators — Automatic volumetric dosing allows your baristas to focus on the customer while the machine handles exact shot yield, reducing variability from day one
  • Coffee programs prioritizing simplicity — A single-boiler architecture with programmable dosing delivers professional two-group output without the complexity of multi-boiler or heat-exchanger systems
  • Operators seeking a proven entry point into commercial espresso — The Caravel is a straightforward two-group machine that signals you've moved past the startup phase into a serious, high-volume program

Right For You If:

  • You are pulling 100–200 shots per shift and need a two-group machine that delivers consistent output without requiring advanced temperature management skills.
  • You want automatic volumetric dosing so your baristas can replicate shot volumes consistently across shifts and staff rotations.
  • You have the option of either a direct water line or reservoir connection, giving you installation flexibility for your specific setup.

Things to Consider:

  • The 40–75 minute warm-up is the longest in this comparison — a smart plug timer is essentially mandatory if you want the machine ready for early morning opening without pre-planning.
  • The single-boiler design means brew and steam temperatures are inherently linked — during sustained high-volume service, pulling shots and steaming milk simultaneously can create some thermal competition, so plan your milk-drink workflow around brief pauses if you're running the machine hard.\The reservoir option adds installation flexibility, but for sustained commercial service, direct plumbing is strongly recommended to avoid mid-shift water interruptions.

Our Take:

The Caravel 2 Group AV is a no-frills two-group machine built for legitimate commercial service without overcomplicating the setup — volumetric dosing keeps your team consistent and the single-boiler design keeps the price accessible. If you're starting a coffee program and need reliable hardware that your baristas can learn quickly, this is a practical first step into commercial espresso.

Usage

Manufacturing

Made in Italy

Certifications

  • CE, EAC, ETL, UL

Brands Seen In

200-400 drinks/day

Target Daily Volume Range for Sustained Use
50% milk based menu

60-100 shots/hr

Target Hourly Output Range

1-2 Baristas

Workflow Set Up

Parts Availablity

1-2 day shipping.
Easy

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Key Specifications

BOILER TYPE

Single Boiler

WATER SOURCE

Direct-Plumbed

No reservoir

PUMP TYPE

Rotary

Commercial grade, quieter operations

PORTAFILTER

58 mm

OUTPUT

Medium Volume

PRE-INFUSION

Yes

Warranty: 2 Year Warranty - Parts | $299+ Value

This warranty begins from the purchase date and covers parts that are defective due to manufacturer issues. Labor is not included. For international orders outside of the USA, the warranty applies only to parts and does not cover labor or any associated repair costs, nor shipping.

Duration: 24 months from date of purchase

For more information see: Warranty Policy

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Why Buy from Coffeeionado

Feature Us Competitors
Free Shipping
Free (Next Day)
Free Installation (220V Machines)
Minimum Commercial Warranty
2 Years (parts)
1 Year
Insured Shipping
Always
Lifetime Support
Extended Warranty Available

Full Product Description

Click to expand

Caravel 2 Group Volumetric Espresso Machine by Fiamma

Fiamma was established in 1977 and has made their machines by hand from Portugal. Fiamma builds powerful and reliable machines and have the track record to prove it. The Caravel 2 Group machine is perfect for medium volume establishments. We are happy to be able to offer these handcrafted espresso machines to our customers.

Paid Installation ($300 Value)

You have enough to worry about and coordinate, order your commercial espresso with Coffeeionado and we'll pay for your professional technician install your machine. (not available for non-commercial addresses)

1 Year Warranty ($199+ Value)

When investing in a coffee machine, peace of mind is worth its weight in gold. That’s why we proudly offer a 1-year warranty with every coffee machine purchase, valued over $199. This warranty is your guarantee against manufacturer's defects and ensures that all parts are covered for an entire year from the date of purchase. We understand that our customers deserve the very best.

Don't let uncertainty overshadow your love for freshly brewed coffee – take advantage of this limited-time offer and experience unparalleled assurance with your next coffee machine purchase.

Paid Shipping ($399+ Value)

At Coffeeionado, we understand the frustration of hidden costs when making online purchases. This is why we're thrilled to announce that we now cover all shipping, freight, and handling charges for our premium coffee equipment within the continental USA. Gone are the days of considering additional fees as you add items to your cart.

Automatic Espresso Machine

Automatic espresso machines have revolutionized the way baristas operate in coffee shops, allowing them to focus on other tasks while still producing high-quality espressos. With programmable doses, you can set specific measurements for each shot of espresso, ensuring consistency and efficiency in the brewing process. This feature not only helps save time but also maintains the quality and flavor of the final product. Meanwhile, they can also focus on other tasks such as taking money, steaming milk, or other work tasks.

Volumetric Controls

Volumetric espresso machines with automated features offer a great solution for coffee shops and home users alike. From easy-to-use programmable features, to increased consistency in every cup of espresso, these machines make brewing the perfect cup easier than ever before. When using espresso machines with volumetric pumps, you benefit from their precision. These pumps guarantee accurate water-to-coffee ratios, a key factor in making great espresso.

Caravel Espresso Machine

Dual Manometers

You'll find dual manometers on espresso machines for monitoring brew and steam pressure. The brew pressure gauge checks the resistance from the coffee grounds in the filter basket when the pump is running to ensure optimal extraction. Meanwhile, the steam pressure gauge on heat exchange or dual boiler machines shows the boiler's steam pressure for safety, usually rated at 2.0 bar for structural integrity.

Thermostability

The Caravel units are equipped with thermal stability to the coffee groups which ensure a constant temperature and pre-infusion of the coffee grounds which allows for consistent, balanced shots of coffee.

11L Copper Boiler

Copper boilers in espresso machines offer exceptional heat conductivity, ensuring rapid heating and faster recovery times for a quicker startup. Maintaining optimal brewing temperatures is essential for consistently good espresso, and copper's ability to uphold steady temperatures contributes to a consistent brew quality. Additionally, copper's natural antimicrobial properties make it a hygienic choice for espresso machines by inhibiting the growth of bacteria and other microorganisms.

Heat Exchange Espresso Machine

The heat exchange espresso machine is designed to provide a consistent and efficient brewing experience. By utilizing a heat exchange system, the machine is able to simultaneously heat water for brewing and produce steam for frothing milk. This ensures that the temperature of the water remains stable throughout the brewing process, resulting in a flavorful and well-extracted shot of espresso.

The heat exchange system also allows for quick and continuous steaming, making it ideal for busy coffee shops or home baristas looking to create lattes and cappuccinos with ease. With its ability to maintain precise temperature control and deliver powerful steam, the heat exchange espresso machine is a valuable tool for producing high-quality coffee beverages.

Programmable Doses

Set single, double, long, and long double espresso doses to perfectly repeat your favorite recipes. At the touch of a button you can extract your programmed shot. Let your baristas concentrate on other tasks while the espresso maker automatically pulls your shots.

Fiamma Caravel CV Raised Group

Tall Cup Clearance

The Caravel CV machine is designed to accommodate brewing directly into to-go cups, making it perfect for busy coffee shops and cafes. Additionally, the machine features a raised grate for glasses or smaller cups. This combination of convenience and sophistication makes the espresso machine a versatile and practical choice for any establishment looking to serve high-quality coffee beverages.

E61 Group Head

The E61 group head is renowned for its exceptional temperature stability, and this is further enhanced by the 8 pounds of quality brass used in its construction. This substantial amount of brass ensures that heat is evenly distributed throughout the group head, resulting in precise and consistent brewing temperatures.

Cool Touch Steam Wands

With these revolutionary features, you can froth and steam milk without any concerns about getting burned. The cool touch technology ensures that the wand remains at a safe temperature, allowing you to focus on creating the perfect espresso drinks without any worries. Say goodbye to accidental burns and hello to a more enjoyable coffee-making process with our state-of-the-art espresso machine.

Rotary Pump for Quieter Operations

Rotary pump espresso machines offer many advantages, especially for home usage. Its low noise level is a key benefit, ensuring a quieter espresso experience. Rotary pumps have a longer lifespan of approximately 15 years, making them a reliable option for long-term use and reducing the need for frequent replacements. Additionally, they provide more consistent pressure and achieve quick pressure buildup compared to vibratory pump.

Made in Portugal

Fiamma Espresso, a well-known brand established in 1977 by Nelson Serra in the Caramulo mountains of Portugal. The company has gained a reputation for producing top-notch espresso machines that are both innovative and long-lasting. The name Fiamma embodies passion and determination, symbolizing unwavering dedication. Today, Fiamma is a respected player in the industry, manufacturing commercial, luxury small-scale, and home espresso machines from their factory in Aveiro, Portugal.

Buy the Caravel CV 2 Group at Coffeeionado

Don't miss out on the chance to upgrade your coffee game without breaking the bank. Take advantage of our limited-time offer and get your coffee equipment shipped for free. Get started now and elevate your brewing experience with Coffeeionado!

Product Videos

Features

  • Volumetric electronic programmable dosing espresso machine
  • 4 cup settings & continuous flow
  • Small footprint
  • Internal rotary pump
  • Adjustable feet
  • Large cup warmer area
  • Automatic cleaning
  • Optional pod/capsule adaptor
  • Easy Access
  • Direct line hook-up (water softener may be needed)
  • Thermal stability: with pressostat guage
  • Mounted pressure gauges
  • Spring taps for hot water and steam
  • 360 directional steam wand
  • Hot water tap
  • Stainless steel and metal body
  • 11 L Copper boiler
  • Water Softener Cartridge included
  • Safety Listing: CE, EAC, ETL (pending)
  • Made in Portugal
  • Warranty: 1 Year (parts, manufacturer’s defects)

Specifications

Dimensions 26.5" W x 22.5" D x 21" H
Weight 117 lbs
Color Fuego Red
Programmability Yes
Watts 3700
Volts 220
Pre-Infusion Yes
Grouphead E61
Boiler Type Single
Boiler Capacity 11 L
Boiler Material Copper
Pump Rotary
Reservoir None
Water Source Plumbed
Material Steel
Warranty 1 Year Parts

The Coffeeionado Standard

At Coffeeionado, every machine we offer meets our professional standard — proven reliability, precision engineering, and long-term serviceability. Trusted by professionals since 2016.

24 Month Warranty

$299+ Value - On all commercial machines.

Fast Free Shipping

$399+ Value - We pay your shipping and liftgate fees.

Lifetime Support

Priceless - Get support anytime after your purchase.
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SPECIFICATIONS

Height
20.9 in
Depth
22.2 in
Width
26.2 in
Display Type
Buttons
Grouphead Type
Custom
Voltage
220-240V
Wattage / Power
3800W
Amperage
15.8-17.3A
Weight
130 lb
Espresso Boiler Capacity
11 L
Programmability
4 – Single Short, Double Short, Single Long, Double Long
Programmability Type
Volumetric (automatic)[5][6]
Cup Clearance (approx)
3.54 in
Cup Warmer
Passive
Steam Wand Type
2 multidirectional stainless steel steam wands
Auto Steam
No
Temperature Stability Range
±1–2°C
Shot Timer
no
Pressure Profiling
No
Hertz
60 Hz
Time to Thermostability
40-75 minutes

Installation Requirements

Professional installation required in order not to void warranty.

220-240V

Dedicated Outlet

Water Filtration

To Maintain Warranty

Pressure Regulator

Optional, as needed

Water Quality & Machine Protection

Proper water quality is essential for optimal espresso extraction and long-term machine health. Use the guidelines below to ensure your machine performs at its best.

Parameter Ideal Range Why It Matters
Total Hardness 50-170 ppm Prevents scale buildup while maintaining flavor
pH Level 6.5-7.5 Ensures balanced extraction and protects internal components
Chlorine 0 ppm Eliminates off-flavors and prevents corrosion
TDS (Total Dissolved Solids) 70-150 ppm Optimal mineral content for extraction and taste
Total Alkalinity ~7.0 Stabilizes acidity and extraction
Chloride 0-28 ppm Prevents corrosion (especially in steel boilers)

Important Note

Always refer to your machine's manual for specific water quality recommendations and maintenance schedules.

Advisory

Install a water filtration system to maintain consistent water quality and extend the life of your espresso machine.

What This Means

  • Water that’s too hard → scale buildup, reduced performance
  • Water that’s too soft → flat, dull espresso
  • Improper water can damage internal components over time

Machine-Specific Considerations

  • Some machines (especially with stainless steel boilers) require stricter limits on chlorides

What We'd Tell You In Store

How to Choose a Commercial Espresso Machine

How to choose a commercial espresso machine based on real volume numbers, peak hour output, and drink mix — not vague categories.

How to Choose a Commercial Grinder

Your espresso machine gets all the attention. The grinder does all the work. Every variable that determines shot quality — particle size, extraction evenness, dose consistency — starts at the grinder.

How to Design Your Cafe: Build Your Bar for the Rush

Design your café bar for peak volume, not average traffic. Equipment layout, station design, staffing ratios, and tools that remove steps — what actually matters during the rush.

Setting Up Your Commercial Espresso Machine Right

Water pressure, electrical specs, drain slope, filter flushing — what actually goes into a commercial espresso machine setup, and what gets skipped.

Product FAQ

Does the Fiamma Caravel 2 Group AV use a rotary pump, and how loud is it during operation?

Yes. The Fiamma Caravel 2 Group AV is typically equipped with a commercial rotary pump, which is designed for continuous use and is noticeably quieter than a vibratory pump. Actual noise level will vary by installation (counter surface, surrounding cabinetry, and nearby equipment), but in most café settings it is considered low to moderate and suitable for front‑of‑house use.

Is the Caravel 2 Group AV a direct‑plumbed machine, and does it require a drain connection?

The Caravel 2 Group AV is a commercial, direct‑plumbed espresso machine. It connects to your building’s water line and is not intended to run from a small onboard tank. A dedicated drain line from the drip tray to your waste line is strongly recommended (and often required by local code) to handle wastewater and backflush discharge.

Does this machine have programmable volumetric dosing and pre‑infusion?

Yes. The “AV” in Caravel 2 Group AV stands for automatic volumetric. Each group head has programmable shot volumes so you can set consistent single, double, or custom doses. Many configurations include an electronic pre‑infusion stage—briefly wetting the puck before full pressure—which helps improve extraction consistency. Check your specific model configuration to confirm pre‑infusion settings and adjustability.

What kind of boiler system does the Caravel 2 Group AV use, and what is the boiler capacity?

The Caravel 2 Group AV uses a heat‑exchanger boiler system with a large shared steam boiler sized for commercial volume (commonly in the 8–12 liter range for a 2‑group, depending on the exact version). The HX design allows you to brew and steam at the same time, with strong steam pressure for back‑to‑back milk drinks. Exact boiler capacity can vary slightly by production run, so consult the current spec sheet for precise volume.

Are the steam wands cool‑touch or no‑burn, and how many steam wands does it have?

Most Caravel 2 Group AV configurations include two stainless‑steel steam wands positioned on either side of the machine. Some recent US models feature cool‑touch (no‑burn) wands that stay significantly cooler to the touch and reduce milk build‑up; however, not every configuration is no‑burn by default. If this is important for your bar flow and safety policies, verify with the seller that your chosen model ships with cool‑touch steam wands.

What are the power requirements for installing the Fiamma Caravel 2 Group AV in the US?

The Caravel 2 Group AV is a commercial machine and generally requires a dedicated 220–240V circuit. Many US models run on a 20–30A dedicated line (single phase), but exact amperage and wattage depend on the boiler size and heater configuration. Before purchase or installation, ask your electrician to review the current technical sheet to ensure your location has the appropriate voltage, amperage, and breaker capacity.

What kind of water filtration or treatment does Fiamma recommend for the Caravel 2 Group AV?

Fiamma strongly recommends installing an external water treatment system—typically a carbon block filter combined with a softening or scale‑control cartridge—matched to your local water hardness. Proper filtration protects the boiler and internal components from scale and corrosion, maintains water taste, and is required to keep your warranty valid in many cases. Your dealer or a water‑treatment specialist can test your local water and specify an appropriate filtration setup.

Is the Caravel 2 Group AV suitable for high‑volume cafés, and how many drinks per hour can it handle?

Yes. The Caravel 2 Group AV is designed as a commercial, high‑volume machine. In a well‑dialed‑in bar with two baristas, it can comfortably handle the drink output of a busy café, typically in the range of dozens of espresso drinks per hour. Actual capacity depends on your menu mix, bar workflow, grinder speed, and barista experience, but its boiler size, steam power, and rotary pump are built for continuous service during rush periods.

What's Included?

Fiamma Caravel 2 Group AV

Fiamma Caravel 2 Group AV

Portfilters

Installation

24 Month Warranty

Lifetime Support

Fast Free Shipping

Discount Exclusions

Discounts may void any installation that is deemed to come "paid" with the purchase.

Shipping to Residential Address

Commercial machines that require installation will need to ship to a commercial address. Residential addresses may incur a fee. Freight companies may not be able to deliver to residential areas. Appointment deliveries can be set up for new builds to ensure delivery.

Site Preparation

Proper placement of electricity, drain holes, and water filtration systems is the responsibility of the customer.

Warning

This product can expose you to chemicals including lead, which are known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, go to www.p65warnings.ca.gov.

How It Works

  • Order With Confidence.

    Every order is handled personally — not processed and forgotten. From the moment you buy, you're working with a team that knows this equipment inside and out.

  • Get Ready for Your Machine.

    After purchase, if installation is included, we will send a quick site checklist so your machine arrives ready to run from day one.

  • Shipped With Care.

    Free shipping on orders over $249, carefully packed and dispatched via UPS or FedEx. Larger commercial equipment ships via freight — coordinated and handled on our end.

  • Start Generating Revenue.

    Once delivered (and installed), your equipment is ready to perform — pulling consistent shots, handling volume, and putting quality coffee in front of every customer.
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Frequently Asked Questions

How do I track my order?

You will receive an email upon creation of the shipping label, which means your order is getting ready to be shipped. We continuously send order status updates via email/text.

How much is shipping? Is it free?

How Much Is Shipping? General shipping starts at $15.99. You can qualify for free shipping with any total order value over $249 and shipping to the contiguous USA. Taxes and discounts will be calculated at checkout.

Free Shipping Terms: Typical delivery within 3-6 Business days depending on size of order. Free shipping is available on orders of 199.00 or more to any address in the contiguous United States.

Free shipping does not apply to orders shipping to Alaska, Hawaii, APO/military addresses or on any international orders. We will use the lowest cost means for free shipping. Free shipping delivery dates are best estimates provided by the shipping carrier and are not guaranteed. Orders placed with free shipping are generally processed between 24 - 48 hours after order placement.

What is your return policy?

We offer a 30-day return policy on all unused items in their original packaging. You can read more about our return policy here. Commercial equipment is generally final. Please check before purchasing.

Do you price match?

In the unlikely event that you find your item cheaper at another online store, just let us know and we'll beat the competitor's pricing. Conditions apply, please refer to our Price Match Page for more information.

Do you ship internationally?

Yes, we ship to most countries in the Caribbean. Shipping costs and delivery times vary by location. Warranty is limited to only parts, shipping not included.

Can I return or exchange an item?

We have a 30 exchange/return policy, unless otherwise noted. Please email support@coffeeionado with your name, order #, and reason for exchange. Commercial equipment is generally final. Please check before purchasing.

Do you offer expedited shipping?

Yes. Please reach out for a quote on shipping via text or call at 866-595-0420 or via email at support@coffeeionado.com.

Where do I use my coupon code?

To redeem your discount, enter the coupon code at checkout after you've added items to your cart. You'll see a field labeled "Discount code" or "Coupon code" where you can paste your code before completing your purchase.

Do you ship to PO boxes?

No, we don't ship to PO boxes. Due to the size and weight of our equipment, we require delivery to a physical address where our carriers can safely drop off your order.

How does paid installation work?

We want to make your purchase as smooth as possible and will pay the installation via rebate on commercial espresso machines. This includes commercial machines with more than 1 group head and 220V.

If the certified installer needed is over 1.5 hours away then we will pay for the installation call (and install up to the value suggested on page minus call fee). Travel will be paid by customer. Inquire if you have any questions about your location.


Please note, any discounts subject to void the paid installation offer.

At Coffeeionado, professional installation is included with qualifying espresso machine purchases. Our goal is to make the process as seamless as possible — from coordinating the technician to getting your machine up and running on day one.

Which Machines Qualify

Free professional installation is included with all espresso machines of 2 groups or more where indicated on the product listing. This policy applies to espresso machines only and does not cover other coffee equipment such as grinders, brewers, or accessories.

If you are unsure whether your machine qualifies, contact us before purchasing and we'll confirm.

What's Included

  • Travel and labor costs for installation within the technician's service area (up to 2 hours of travel)
  • Setup, basic programming, and commissioning of the equipment
  • Scheduling during regular business hours, Monday through Friday
  • Associated taxes and fees related to the installation itself

Installation must be completed within 30 days of delivery of the equipment. The installation benefit lapses after this window and cannot be reinstated.

How Installation Is Arranged

Depending on your purchase, installation is handled one of two ways:

Arranged directly — In many cases, Coffeeionado or the manufacturer will coordinate and pay the technician on your behalf. We will contact you after your order is processed to schedule the visit.

Reimbursement — In some cases, you may be asked to arrange the installation locally using an authorized technician and submit a rebate form for reimbursement. Once approved, the covered amount will be refunded to the original payment method used for your order.

We will confirm which arrangement applies to your purchase at the time of order confirmation. If you have questions before purchasing, contact us and we'll walk you through it.

What's Not Included

The following are outside the scope of the installation policy and remain the customer's responsibility:

  • Travel or callout costs beyond the first 2 hours of the technician's travel time — if your location falls outside the local service area, the overage is your responsibility
  • Water filtration systems and installation materials — including plumbing fittings, tubing, plugs, outlets, and any other ancillary components required to prepare the site
  • Electrical or plumbing work — site preparation must be completed before the technician arrives
  • Training on equipment operation — installation covers commissioning only, not barista or operational training
  • False start or callout fees if the technician arrives and the site is not ready for installation

Important: If a technician arrives and cannot complete the installation because the site is unprepared, you will be responsible for any callout or false start fee charged by the technician. However, your installation benefit remains intact — the visit will be rescheduled at no additional cost to your policy.

Water Filtration Requirement

Water filtration must be installed and operational before or at the time of installation. This is not optional — operating a commercial espresso machine without proper filtration will void the manufacturer's warranty. If filtration is not in place at the time of the technician's visit, installation may need to be rescheduled and the callout fee will be your responsibility.

If you need guidance on water filtration requirements for your machine, contact us before scheduling your installation.

Service Area

Installation coverage is tied to the manufacturer's authorized technician service area, generally within a 1.5-hour radius of the nearest certified technician. If your location falls outside this area, Coffeeionado will make reasonable efforts to arrange a local authorized technician, but travel costs beyond the 2-hour coverage limit remain your responsibility.

Not sure if you're in a service area? Contact us before purchasing and we'll check your location.

After Installation

Once your machine is installed, we'll provide referrals for authorized service technicians in your area for ongoing maintenance and repairs. Coffeeionado offers lifetime support on all equipment we sell — we're here long after the install is done.

Governing Terms

This installation policy forms part of your agreement with Coffeeionado and is subject to our Terms of Sale and Terms of Service. In the event of any conflict, the Terms of Service governs.

Can I pick up the machine at your store?

We do not have a showroom or storefront for customer pickups, so orders cannot be picked up directly from us. That said, there is an exception for La Spaziale and La Pavoni products, you can contact us to arrange.

However, if you'd prefer, we can arrange to have your machine shipped to a local freight terminal/location for pickup instead. Let us know your city/state (or ZIP code), and we’d be happy to check the nearest terminal options for you.