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Gaggia

Gaggia Nera 2 Group Compact Espresso Machine

Gaggia Nera 2 Group Compact Espresso Machine

Save $ 409.44
$ 5,185.56
$ 5,595.00 $ 5,185.56
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  • Compact 2-group footprint
  • Heat exchange boiler system
  • Volumetric dosing controls

  • Usually ships in 2-4 business days
  • Price Match Available
  • Warranty Included
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  • Experts Since 2016

  • Authorized Dealer

  • Lifetime Support

  • Free Professional Setup
Powering Hundreds of Businesses Including:

Finding a machine that fits a restricted footprint without sacrificing professional thermal stability is usually a lesson in compromise. The Gaggia Nera Compact avoids that by packing a full-sized copper boiler into a frame that doesn't demand its own zip code. It handles a sudden rush with the same steady temperature recovery as its larger siblings, ensuring the last drink in a queue is as consistent as the first. This is the equipment you install when your volume has finally outpaced your current gear’s ability to keep up.

Product Features

Copper Boiler

A copper boiler provides substantial thermal mass and fast recovery to keep steam and brew systems ready under continuous use. The boiler plus the heat exchangers supports sustained output across two groups.

Independent Heat Exchangers

Two independent heat exchangers let each group maintain stable brew temperatures even while steaming, so you get consistent extraction during peak service. That separation reduces temperature swing when multiple drinks are pulled at once.

One-Button Backflush

Backflushes with a single push button for fast, repeatable group cleaning between shifts, reducing downtime and keeping extraction consistent. Simplified cleaning makes compliance and daily maintenance quicker for staff.

Dual Rotational Steam Wands

Two rotational steam outlets (two steam wands) with a quarter turn steam knob let baristas steam multiple milk pitchers quickly and ergonomically. The configuration speeds service and keeps queues moving during rush periods.

Illuminated Work Area

Backlit buttons and an illuminated work area improve visibility for dosing, tamping, and grab-and-go service in dim environments. Clear controls reduce errors and help new staff operate reliably under pressure.

Direct Water Connection (3/8″)

Designed for commercial plumbing, this unit comes with a 3/8″ water connection so it can be hard-plumbed into your supply to avoid manual refills. Direct connection supports uninterrupted service during high-volume shifts.

Brand

Gaggia

Resources

Manufacturing

Made in Italy

The Coffeeionado Take

Who's It For:

  • New café operators — The 110–120V power requirement means this machine runs on standard US electrical circuits, eliminating the need for expensive 220V installation in many existing spaces
  • Small cafés and specialty food service — A compact two-group footprint with an 8L copper boiler delivers professional thermal stability in a frame designed for tight counters and busy back bars
  • Coffee programs with moderate volume — 50–150 shots per shift with programmable volumetric dosing provides consistent output for shops that aren't pushing extreme volume but need two-group workflow

Right For You If:

  • You need two-group commercial performance but your space only has standard 110–120V electrical circuits available — this machine eliminates the 220V installation barrier.
  • You are pulling 50–150 shots per shift and want programmable volumetric dosing for consistency across a small team.
  • You have a direct water line with a pressure-reducing valve and filtration on the incoming 3/8 inch line, or you can use the reservoir option for simpler setup.

Things to Consider:

  • The 110–120V power is the key differentiator, but it also means slower recovery during sustained extreme peaks compared to 220V commercial machines — if your rush consistently pushes both groups flat-out, the thermal headroom is narrower.
  • The compact frame holds an 8L copper boiler, which is smaller than full-sized two-groups — verify that the steam capacity meets your milk-drink volume during peak service, especially if lattes and cappuccinos dominate your menu.
  • Direct plumbing requires a pressure-reducing valve and filtration on the incoming line — factor these into your installation cost and plan, as they're essential for warranty compliance.

Our Take:

The Nera Compact is the two-group machine for shops that can't install 220V power — it runs on standard US circuits while still delivering the copper boiler thermal stability and volumetric dosing that professional service demands. If your space has 110V and your volume sits in the moderate range, this is the machine that opens the door to legitimate two-group espresso without an electrical overhaul.

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Key Specifications

BOILER TYPE

Heat Exchanger

WATER SOURCE

Direct-Plumbed

No reservoir

PUMP TYPE

Rotary

Commercial grade, quieter operations

PORTAFILTER

58 mm

OUTPUT

Medium Volume

PRE-INFUSION

Warranty: 2 Year Warranty - Parts | $299+ Value

This warranty begins from the purchase date and covers parts that are defective due to manufacturer issues. Labor is not included. For international orders outside of the USA, the warranty applies only to parts and does not cover labor or any associated repair costs, nor shipping.

Duration: 24 months from date of purchase

For more information see: Warranty Policy

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Why Buy from Coffeeionado

Feature Us Competitors
Free Shipping
Free (Next Day)
Free Installation (220V Machines)
Warranty
2 Years (parts)
1 Year
Insured Shipping
Always
Lifetime Support
Extended Warranty Available

Full Product Description

Click to expand

La Nera 2 Group Compact Commercial Espresso Machine by Gaggia

The La Nera by Gaggia is a compact workhorse that brings Italian precision and durability to your coffee bar. Designed for busy cafés, restaurants, and mobile setups, this heat-exchange espresso machine delivers consistent performance, easy operation, and that signature Gaggia style—without taking up too much counter space.

Paid Installation ($350 Value)

You have enough to worry about, and coordinate, order your commercial espresso with Coffeeionado and we will give you recommendations for installers if you don't have one and pay for your machine installation. Water filtration required for install and sold seperately.*

Paid Shipping ($449+ Value)

At Coffeeionado, we understand the frustration of hidden costs when making online purchases. This is why we're thrilled to announce that we now cover all shipping, freight, and handling charges for our premium coffee equipment within the continental USA. Gone are the days of considering additional fees as you add items to your cart.

Automatic Espresso Machine

Automatic espresso machines have revolutionized the way baristas operate in coffee shops, allowing them to focus on other tasks while still producing high-quality espressos. With programmable doses, baristas can set specific measurements for each shot of espresso, ensuring consistency and efficiency in the brewing process. This feature not only helps save time but also maintains the quality and flavor of the final product. Meanwhile, they can also focus on other tasks such as taking money, steaming milk, or other work tasks.

Stainless Steel Construction

This Italian commercial espresso machine crafted from stainless steel is renowned for its impressive durability and resistance to rust, wear, and staining. This exceptional material is renowned for its outstanding durability and remarkable resistance to corrosion, wear, and stains, making it the perfect addition to any coffee shop or home kitchen. With its impressive strength and longevity, you can trust that this espresso machine is built to handle the rigors of daily use without compromising performance.

Programmable Doses

Set single, double, long and long double espresso doses to perfectly repeat your favorite recipes. At the touch of a button, you can extract your programmed shot. Let your baristas concentrate on other tasks while the espresso maker automatically pulls your shots.

8L Copper Boiler

Copper boilers in espresso machines offer exceptional heat conductivity, ensuring rapid heating and faster recovery times for a quicker startup. Maintaining optimal brewing temperatures is essential for consistently good espresso, and copper's ability to uphold steady temperatures contributes to a consistent brew quality. Additionally, copper's natural antimicrobial properties make it a hygienic choice for espresso machines by inhibiting the growth of bacteria and other microorganisms.

Heat Exchanger 8 Liter Boiler

The 8-liter commercial espresso machine with a heat exchange boiler is a high-powered and efficient coffee-making tool specifically designed for professional use in cafes, restaurants, and other commercial environments. Here are the key features:

  • Boiler Capacity: The 8-liter boiler offers plenty of space for making multiple espresso shots and steaming milk at the same time. Heat exchange machines utilize a single boiler to handle both brewing and steaming tasks.
  • Heat Exchange: In contrast to dual boiler machines that have separate boilers for brewing and steaming, heat exchange machines employ a single boiler with a heat exchange tube. This tube allows hot water from the boiler to heat the brewing water as it flows through, ensuring consistent brewing temperature.
  • Simultaneous Brewing and Steaming: Thanks to the heat exchange system, baristas can brew espresso shots while simultaneously frothing milk for lattes or cappuccinos. This simultaneous operation is essential during peak hours in a commercial setting.
  • Temperature Control: Heat exchange machines maintain steady water temperature for brewing purposes. The boiler remains at steaming temperature, while the heat exchange tube ensures that the brewing water is heated as needed.

Single Manometer (Dual Gauge Display)

This commercial espresso machine is equipped with a single manometer featuring a dual gauge display, allowing you to monitor both brew and steam pressure in one convenient dial. The brew pressure gauge helps you fine-tune extraction by showing the resistance created by the coffee puck during brewing, while the steam pressure reading ensures the boiler maintains optimal steam levels for frothing. This all-in-one gauge offers essential insight into your machine’s performance without taking up extra space on the control panel.

Quarter Turn Knobs

Simple quarter turns for comfortable on/off. And it doesn’t matter whether you prefer going left or right, it works both ways.

High Efficiency Boiler

Copper construction with 8 L capacity and an independent thermosiphon heat exchanger for each brew group.

Eco-Friendly Machine

The machine's primary material for the contact surface is tempered glass, comprising 95% of its composition. This material is frequently touched by end users and offers various benefits. Tempered glass is not only fully recyclable but also facilitates effortless cleaning and sanitization using standard cleaning and disinfecting products. It resists the adhesion of dirt and external substances, boasts exceptional durability and strength, requires minimal maintenance, and can withstand high temperatures effectively.

Hot Water Outlet

A hot water outlet is available for those who like their coffee a little longer or just prefer tea.

Have questions or concerns about the La Nera commercial espresso machine? Let us help. Chat with a live person via chat or at 866-595-0420.

Low-Medium Volume Shops

In the traditional espresso world, the La Nera is the very definition of terrific value. Behind this simple, yet elegant and contemporary design lies a stellar performer that will make the perfect espresso and froth the foamiest milk. It's perfect for low-to-medium volume shops, cafes, offices and restaurants that need to save space in their coffee bar.

Gaggia: The Brand

Gaggia is an Italian espresso brand famous for making coffee machines, especially espresso machines. The brand started in 1938 and has been changing ever since. They make both grinders and coffee machines for commercial use. Gaggia is all about Italian coffee culture, giving you a real espresso experience. Their products are known for being well-made, unique, and excellent, just like other Italian things.

La Nera 2 Group for Sale at Coffeeionado

Don't miss out on the chance to upgrade your coffee game without breaking the bank. Take advantage of our limited-time offer and get your coffee equipment shipped for free as well as paid installation and receiving a 12 month warranty on your machine. Get started now and elevate your brewing experience with Coffeeionado!

Product Materials

Product Brochure

Features

  • 3.6 in (92 mm) clearance on standard machine
  • Quarter Turn Knobs
  • Stainless steel steam wands and spigot
  • Compact design
  • Backlit touch buttons
  • High Efficiency Boilers
  • Hot Water Outlet
  • Programmable Doses x 4
  • Manual dose
  • Dual gauges
  • Multiple configuration
  • Bodywork with stainless steel finish
  • Removable drip tray
  • No slip feet
  • Anti-slip filter handles
  • Copper boilers
  • Will need water filtration system to keep warranty
  • NEMA 5-20P Plug
  • Safety Listing: ETL
  • Made in Italy

Specifications

Width 22.5" / 571.5 mm
Depth 20.9" / 530.9 mm
Height 16.5" / 419.1 mm
Weight 102 lbs / 46.3 kg
Color Polished Stainless Steel / Black / White
Type of Control Push Button, Turn Knobs, Levers
Watts 1500W, 1700W (max)
Voltage 115V / 60 Hz
Steam Wand 2
Boiler Type High Efficiency (Single)
Boiler Volume 8 L
Boiler Material Copper
Reservoir N/A
Water Source Plumbed
Case Material Stainless Steel
Material Steel
Safety Listings ETL
Warranty 1 Year Parts from Manufacturer's Defects

 

Purchase your Gaggia La Nera 2 Group Espresso Machine and we'll pay your install!

*Water filtration must be installed or warranty will be voided. Free installation area is paid for up to 1.5 hours away.

The Coffeeionado Standard

At Coffeeionado, every machine we offer meets our professional standard — proven reliability, precision engineering, and long-term serviceability. Trusted by professionals since 2016.

24 Month Warranty

$299+ Value - On all commercial machines.

Fast Free Shipping

$399+ Value - We pay your shipping and liftgate fees.

Lifetime Support

Priceless - Get support anytime after your purchase.
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SPECIFICATIONS

Height
16.5 in
Depth
20.5 in
Width
22.5 in
Display Type
Analog
Grouphead Type
Gaggia Proprietary
Voltage
220-240V
Wattage / Power
3700W
Amperage
15A
Weight
101.4 lb
Espresso Boiler Capacity
8 L
Programmability
4 – Single Short, Double Short, Single Long, Double Long
Cup Clearance (approx)
3.6 in
Cup Warmer
Passive
Steam Wand Type
Two stainless steel multidirectional steam wands
Auto Steam
No
Temperature Stability Range
± 1°C
Shot Timer
no
Hertz
60 Hz
Time to Thermostability
40-75 minutes

Resources

Brochure Guide

Spec Sheet

Product Manual

Parts Diagram

Installation Requirements

Professional installation required in order not to void warranty.

220-240V

Dedicated Outlet

Water Filtration

To Maintain Warranty

Pressure Regulator

Optional, as needed

Water Quality & Machine Protection

Proper water quality is essential for optimal espresso extraction and long-term machine health. Use the guidelines below to ensure your machine performs at its best.

Parameter Ideal Range Why It Matters
Total Hardness 50-170 ppm Prevents scale buildup while maintaining flavor
pH Level 6.5-7.5 Ensures balanced extraction and protects internal components
Chlorine 0 ppm Eliminates off-flavors and prevents corrosion
TDS (Total Dissolved Solids) 70-150 ppm Optimal mineral content for extraction and taste
Total Alkalinity ~7.0 Stabilizes acidity and extraction
Chloride 0-28 ppm Prevents corrosion (especially in steel boilers)

Important Note

Always refer to your machine's manual for specific water quality recommendations and maintenance schedules.

Advisory

Install a water filtration system to maintain consistent water quality and extend the life of your espresso machine.

What This Means

  • Water that’s too hard → scale buildup, reduced performance
  • Water that’s too soft → flat, dull espresso
  • Improper water can damage internal components over time

Machine-Specific Considerations

  • Some machines (especially with stainless steel boilers) require stricter limits on chlorides

What We'd Tell You In Store

How to Choose a Commercial Espresso Machine

How to choose a commercial espresso machine based on real volume numbers, peak hour output, and drink mix — not vague categories.

How to Choose a Commercial Grinder

Your espresso machine gets all the attention. The grinder does all the work. Every variable that determines shot quality — particle size, extraction evenness, dose consistency — starts at the grinder.

How to Design Your Cafe: Build Your Bar for the Rush

Design your café bar for peak volume, not average traffic. Equipment layout, station design, staffing ratios, and tools that remove steps — what actually matters during the rush.

Setting Up Your Commercial Espresso Machine Right

Water pressure, electrical specs, drain slope, filter flushing — what actually goes into a commercial espresso machine setup, and what gets skipped.

Product FAQ

Is the Gaggia Nera 2 Group Compact equipped with a rotary pump or a vibratory pump?

The Gaggia Nera 2 Group Compact uses a commercial rotary pump, which provides stable pressure, quieter operation compared to vibratory pumps, and is designed for continuous use in a café or restaurant setting.

Does this machine support pre-infusion, and is the pre-infusion time adjustable?

Yes. The Gaggia Nera 2 Group Compact offers pre-infusion, gently soaking the coffee puck before full pressure extraction to promote a more even extraction and better flavor. On most configurations, pre-infusion is controlled electronically; the exact adjustability (timing and profile) may depend on the specific model/software version, so check your product specs or manual for details.

Are the steam wands cool-touch or no-burn, and how many steam wands does it have?

The Gaggia Nera 2 Group Compact typically comes with two commercial steam wands. They are designed to stay cooler to the touch compared to traditional wands and reduce the risk of burns while also minimizing milk sticking to the wand. You should still treat them as hot surfaces during and right after use for safety.

Is the Gaggia Nera 2 Group Compact a direct-plumbed machine, or can it be used with a water tank?

The Gaggia Nera 2 Group Compact is designed as a direct-plumbed commercial espresso machine. It connects directly to your water line and does not rely on an internal pour-over water tank. Proper installation by a qualified technician and adherence to local plumbing codes are recommended.

What are the power requirements and voltage for this machine in the US?

For US installations, the Gaggia Nera 2 Group Compact is typically configured for 220–240V, 50/60 Hz, and requires a dedicated circuit with appropriate amperage (often in the 20–30A range, depending on the exact model and boiler size). Always confirm the electrical specifications on the machine’s rating plate and consult an electrician to ensure proper wiring and a dedicated breaker.

What type and size of boiler does the Gaggia Nera 2 Group Compact use, and is it heat-exchanger or dual-boiler?

The Gaggia Nera 2 Group Compact usually features a single large copper or stainless-steel heat-exchanger boiler designed for commercial output. The HX design allows you to brew espresso and steam milk simultaneously using independent heat exchangers inside the main boiler, ensuring stable temperatures and strong steam power in a compact footprint.

Does the machine include programmable volumetric dosing for each group head?

Yes. The Gaggia Nera 2 Group Compact is a volumetric espresso machine with programmable dosing. Each group head typically offers multiple programmable buttons (e.g., single, double, and manual/continuous), enabling you to set consistent shot volumes for faster, repeatable workflow and reduced operator error.

Does the Gaggia Nera Nera 2 Group Compact require an external water filtration or softening system, and will using one affect the warranty?

A quality water filtration and softening system is strongly recommended and, in many cases, required to maintain warranty coverage. Scale and poor water quality can damage the boiler, valves, and internal piping. Most US distributors and service centers recommend installing a plumbed-in filtration/softening system matched to your local water hardness to protect both the machine and beverage quality.

What's Included?

Gaggia Nera 2 Group Compact Espresso Machine

Gaggia Nera 2 Group Compact Espresso Machine

Portfilters

Installation

24 Month Warranty

Lifetime Support

Fast Free Shipping

Discount Exclusions

Discounts may void any installation that is deemed to come "paid" with the purchase.

Shipping to Residential Address

Commercial machines that require installation will need to ship to a commercial address. Residential addresses may incur a fee. Freight companies may not be able to deliver to residential areas. Appointment deliveries can be set up for new builds to ensure delivery.

Site Preparation

Proper placement of electricity, drain holes, and water filtration systems is the responsibility of the customer.

Warning

This product can expose you to chemicals including lead, which are known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, go to www.p65warnings.ca.gov.

How It Works

  • Order With Confidence.

    Every order is handled personally — not processed and forgotten. From the moment you buy, you're working with a team that knows this equipment inside and out.

  • Get Ready for Your Machine.

    After purchase, if installation is included, we will send a quick site checklist so your machine arrives ready to run from day one.

  • Shipped With Care.

    Free shipping on orders over $249, carefully packed and dispatched via UPS or FedEx. Larger commercial equipment ships via freight — coordinated and handled on our end.

  • Start Generating Revenue.

    Once delivered (and installed), your equipment is ready to perform — pulling consistent shots, handling volume, and putting quality coffee in front of every customer.
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Frequently Asked Questions

How do I track my order?

You will receive an email upon creation of the shipping label, which means your order is getting ready to be shipped. We continuously send order status updates via email/text.

How much is shipping? Is it free?

How Much Is Shipping? General shipping starts at $15.99. You can qualify for free shipping with any total order value over $249 and shipping to the contiguous USA. Taxes and discounts will be calculated at checkout.

Free Shipping Terms: Typical delivery within 3-6 Business days depending on size of order. Free shipping is available on orders of 199.00 or more to any address in the contiguous United States.

Free shipping does not apply to orders shipping to Alaska, Hawaii, APO/military addresses or on any international orders. We will use the lowest cost means for free shipping. Free shipping delivery dates are best estimates provided by the shipping carrier and are not guaranteed. Orders placed with free shipping are generally processed between 24 - 48 hours after order placement.

What is your return policy?

We offer a 30-day return policy on all unused items in their original packaging. You can read more about our return policy here. Commercial equipment is generally final. Please check before purchasing.

Do you price match?

In the unlikely event that you find your item cheaper at another online store, just let us know and we'll beat the competitor's pricing. Conditions apply, please refer to our Price Match Page for more information.

Do you ship internationally?

Yes, we ship to most countries in the Caribbean. Shipping costs and delivery times vary by location. Warranty is limited to only parts, shipping not included.

Can I return or exchange an item?

We have a 30 exchange/return policy, unless otherwise noted. Please email support@coffeeionado with your name, order #, and reason for exchange. Commercial equipment is generally final. Please check before purchasing.

Do you offer expedited shipping?

Yes. Please reach out for a quote on shipping via text or call at 866-595-0420 or via email at support@coffeeionado.com.

How do I track my order?

You will receive an email upon creation of the shipping label, which means your order is getting ready to be shipped. We continuously send order status updates via email/text.

Where do I use my coupon code?

To redeem your discount, enter the coupon code at checkout after you've added items to your cart. You'll see a field labeled "Discount code" or "Coupon code" where you can paste your code before completing your purchase.

Do you ship to PO boxes?

No, we don't ship to PO boxes. Due to the size and weight of our equipment, we require delivery to a physical address where our carriers can safely drop off your order.

How does free installation work?

We want to make your purchase as smooth as possible and will pay the installation via rebate on commercial espresso machines. This includes commercial machines with more than 1 group head and 220V.

If the certified installer needed is over 1.5 hours away then we will pay for the installation call (and install up to the value suggested on page minus call fee). Travel will be paid by customer. Inquire if you have any questions about your location.


Please note, any discounts subject to void the paid installation offer.

At Coffeeionado, professional installation is included with qualifying espresso machine purchases. Our goal is to make the process as seamless as possible — from coordinating the technician to getting your machine up and running on day one.

Which Machines Qualify

Free professional installation is included with all espresso machines of 2 groups or more where indicated on the product listing. This policy applies to espresso machines only and does not cover other coffee equipment such as grinders, brewers, or accessories.

If you are unsure whether your machine qualifies, contact us before purchasing and we'll confirm.

What's Included

  • Travel and labor costs for installation within the technician's service area (up to 2 hours of travel)
  • Setup, basic programming, and commissioning of the equipment
  • Scheduling during regular business hours, Monday through Friday
  • Associated taxes and fees related to the installation itself

Installation must be completed within 30 days of delivery of the equipment. The installation benefit lapses after this window and cannot be reinstated.

How Installation Is Arranged

Depending on your purchase, installation is handled one of two ways:

Arranged directly — In many cases, Coffeeionado or the manufacturer will coordinate and pay the technician on your behalf. We will contact you after your order is processed to schedule the visit.

Reimbursement — In some cases, you may be asked to arrange the installation locally using an authorized technician and submit a rebate form for reimbursement. Once approved, the covered amount will be refunded to the original payment method used for your order.

We will confirm which arrangement applies to your purchase at the time of order confirmation. If you have questions before purchasing, contact us and we'll walk you through it.

What's Not Included

The following are outside the scope of the installation policy and remain the customer's responsibility:

  • Travel or callout costs beyond the first 2 hours of the technician's travel time — if your location falls outside the local service area, the overage is your responsibility
  • Water filtration systems and installation materials — including plumbing fittings, tubing, plugs, outlets, and any other ancillary components required to prepare the site
  • Electrical or plumbing work — site preparation must be completed before the technician arrives
  • Training on equipment operation — installation covers commissioning only, not barista or operational training
  • False start or callout fees if the technician arrives and the site is not ready for installation

Important: If a technician arrives and cannot complete the installation because the site is unprepared, you will be responsible for any callout or false start fee charged by the technician. However, your installation benefit remains intact — the visit will be rescheduled at no additional cost to your policy.

Water Filtration Requirement

Water filtration must be installed and operational before or at the time of installation. This is not optional — operating a commercial espresso machine without proper filtration will void the manufacturer's warranty. If filtration is not in place at the time of the technician's visit, installation may need to be rescheduled and the callout fee will be your responsibility.

If you need guidance on water filtration requirements for your machine, contact us before scheduling your installation.

Service Area

Installation coverage is tied to the manufacturer's authorized technician service area, generally within a 1.5-hour radius of the nearest certified technician. If your location falls outside this area, Coffeeionado will make reasonable efforts to arrange a local authorized technician, but travel costs beyond the 2-hour coverage limit remain your responsibility.

Not sure if you're in a service area? Contact us before purchasing and we'll check your location.

After Installation

Once your machine is installed, we'll provide referrals for authorized service technicians in your area for ongoing maintenance and repairs. Coffeeionado offers lifetime support on all equipment we sell — we're here long after the install is done.

Governing Terms

This installation policy forms part of your agreement with Coffeeionado and is subject to our Terms of Sale and Terms of Service. In the event of any conflict, the Terms of Service governs.

Can I pick up the machine at your store?

We do not have a showroom or storefront for customer pickups, so orders cannot be picked up directly from us. That said, there is an exception for La Spaziale and La Pavoni products, you can contact us to arrange.

However, if you'd prefer, we can arrange to have your machine shipped to a local freight terminal/location for pickup instead. Let us know your city/state (or ZIP code), and we’d be happy to check the nearest terminal options for you.