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HeyCafe

HeyCafe Buddy On Demand Espresso Grinder

HeyCafe Buddy On Demand Espresso Grinder

$ 999.00
$ 999.00
Sale Sold out
  • 64mm flat hardened-steel burrs
  • Programmable on-demand dosing
  • Compact, barista-friendly design

  • Usually ships in 1-2 business days
  • Price Match Available
  • Warranty Included
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  • Experts Since 2016

  • Authorized Dealer

  • Lifetime Support

  • Hassle Free Returns

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Powering Hundreds of Businesses Including:

The HeyCafe Buddy is a compact commercial on-demand espresso grinder built around 64 mm German-made hardened-steel burrs. Its touchscreen provides two programmable timed recipes plus manual grinding, while stepless adjustment, low retention, and adjustable portafilter support keep daily bar workflow straightforward.

Product Features

Stepless Grind Adjustment

Stepless grind size adjustment lets baristas dial in fineness quickly and precisely for different beans and shot prescriptions, speeding setup and mid-shift tuning when profiles need small changes.

64 mm German Burrs

64 mm hardened steel burrs made in Germany provide consistent particle distribution and high grinding performance, keeping shot-to-shot extraction stable during long service periods.

Low Retention Flow

Low retention and a steady flow of ground coffee reduce waste and ensure repeatable doses across consecutive shots, which preserves consistency and saves beans over a busy shift.

3.5-inch Touchscreen Recipes

A 3.5-inch touchscreen display gives intuitive access to Two programmable recipes as well as on-demand and manual grinding, plus notifications and basic statistics so teams can run set recipes and track usage at a glance.

Handsfree Portafilter Support

Universal and adjustable portafilter support enables handsfree grinding for faster, more consistent dosing and smoother workflow during peak periods, accommodating common basket sizes with stable positioning.

Flush Mode & Barista Mode

Two running modes—Flush and Barista—let operators tailor the grinder’s behavior at the bar, while single, double, and manual recipes remain accessible from the touchscreen.

Manufacturing

Made in China

Certifications

  • CE, ETL, NSF, UL

The Coffeeionado Take

Who's It For:

  • Small Cafés and Coffee Carts — Two timed recipes, manual grinding, and hands-free portafilter support provide a practical commercial workflow.
  • Offices and Hospitality Counters — The touchscreen and stepless adjustment make repeatable espresso service easier for a small team.
  • Value-Focused Operators — German-made 64 mm hardened-steel burrs deliver a proven commercial burr format without grind-by-weight pricing.

It's Right For You If:

  • You want 64 mm flat-burr espresso performance, two programmable timed doses, and manual grinding at an accessible commercial price.
  • Your café, cart, or office needs a compact on-demand grinder with stepless adjustment and hands-free portafilter support.

Things to Consider:

  • Dosing is timer-based rather than grind-by-weight, so recipe changes still require checking the dose on a scale.
  • The rated operating cycle is 10 seconds grinding followed by 50 seconds rest, with maximum capacity of 1 kg/hour and 10 kg/day.
  • This 110V model should be installed on a 15A circuit; the grinder manual specifies a 16A slow-blow protective fuse.

Our Take:

The Buddy is HeyCafe’s value-led commercial on-demand grinder: 64 mm German-made burrs, two timed recipes, and a touchscreen in a compact format. It suits cafés, carts, and offices that need repeatable espresso dosing without grind-by-weight.

Brands Seen In

75-150 shots/day

Target Daily Volume Range

30-50 shots/hr

Target Hourly Output Range

400 kg

Burr Lifespan

Yes

On Demand Grinder
Parts Availability: 1-2 day shipping.

Key Grinder Specifications

BURR SIZE

64 mm Flat

BURR MATERIAL

Hardened Steel

DOSING

On-Demand

PROGRAMABILITY

2 – Single, Double

OUTPUT SPEED

2.5-3.0 g/s

Depending on bean roast

COOLING SYSTEM

Passive

Warranty: 2 Year Warranty - Parts | $299+ Value

This warranty begins from the purchase date and covers parts that are defective due to manufacturer issues. Labor is not included. For international orders outside of the USA, the warranty applies only to parts and does not cover labor or any associated repair costs, nor shipping.

Duration: 24 months from date of purchase

For more information see: Warranty Policy

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Why Buy from Coffeeionado

Feature Us Competitors
Free Shipping
Free
Warranty
2 Years (parts)
1 Year
Insured Shipping
Always
Lifetime Support
Extended Warranty Available

Full Product Description

Click to expand

Buddy On Demand Commercial Espresso Grinder by HeyCafe

The HeyCafe Buddy is a professional-grade, on-demand espresso grinder that brings smart technology and precision grinding to your countertop — without the premium price tag.

Built by HeyCafe, a subsidiary of the renowned Hemro Group (parent company of Mahlkönig and Ditting), the Buddy is engineered for coffee shop startups and serious home baristas who demand consistency, speed, and control. With its 3.5-inch touchscreen, 64mm German-made flat burrs, and stepless grind adjustment, the Buddy doesn't cut corners where it counts.

2 Year Warranty

When investing in coffee equipment, peace of mind is worth its weight in gold. That’s why we proudly offer a 2-year warranty with every coffee grinder purchase. This warranty is your guarantee against manufacturer's defects and ensures that all parts are covered for two years from the date of purchase. We understand that our customers deserve the very best.

Don't let uncertainty overshadow your love for freshly brewed coffee – take advantage of this limited-time offer and experience unparalleled assurance with your next coffee machine purchase.

Paid Shipping

At Coffeeionado, we understand the frustration of hidden costs when making online purchases. This is why we're thrilled to announce that we now cover all shipping, freight, and handling charges for our premium coffee equipment within the continental USA. Gone are the days of considering additional fees as you add items to your cart.

A Touchscreen That Makes Sense

Forget fumbling with dials and switches. The Buddy's 3.5-inch full-color touchscreen display puts everything at your fingertips — recipes, settings, usage statistics, and notifications. Pull up your saved dose, check your grind stats, and adjust on the fly. It's intuitive enough for a new barista and powerful enough for a pro.

2 Programmable Doses

Dial in your perfect grind once and save it. The Buddy supports two programmable dosing recipes — ideal for single and double shots — plus a manual mode when you want to take the wheel. Once your recipes are set, every dose is repeatable down to the gram. No guesswork, no waste, just consistent results cup after cup.

64mm Flat Burrs

The 64mm burr size strikes a balance between being large enough to deliver consistent and precise grinding, yet not overly bulky. This makes it ideal for prosumer setups (enthusiast-level home espresso machines) and medium-volume coffee shops.

These coffee grinder burrs are often unimodal, meaning they produce a narrower range of particle sizes. This is advantageous for espresso, where we aim for a tight distribution around the desired grind size.

Stepless - Infinite Grind Size Adjustment

Stepless grinders differ from stepped grinders in that they do not have preset grind settings; instead, they feature a collar that you can rotate to adjust the grind size. This collar is usually marked with incremental lines or notches, providing a way to monitor the grind size.

This precision is especially valuable for espresso, as even small changes in grind size can greatly affect the taste of the coffee. Stepless grinders offer unmatched control over your grind, enabling you to finely adjust it to your preferences and achieve superior extraction results.

Low Retention

Grinder retention is the enemy of fresh espresso. The Buddy's low-retention grinding system ensures that what goes in comes out — with minimal stale coffee lingering in the grinding chamber. The result is a steady, consistent flow of fresh grounds directly into your portafilter, every single time. Less waste, better taste, more repeatable shots.

Two Modes for Any Flow

The HeyCafe Buddy offers Flush Mode and Barista Mode to match how you work. Flush Mode clears residual coffee from the burrs before grinding your dose — great for high-volume environments where freshness matters. Barista Mode streamlines the workflow for rapid, back-to-back service. Switch between them instantly from the touchscreen.

The Brand: HeyCafe

Founded in Shanghai in 2006, HeyCafé made history as the first company in China to design and manufacture coffee grinders. Their mission has always been simple: commercial-grade grinding performance without the commercial price tag. In 2016, HeyCafé joined the Hemro Group — the conglomerate behind Mahlkönig and Ditting — gaining access to German-engineered burr technology while keeping their grinders accessible and affordable. Now selling in over 50 countries, HeyCafé offers a full range of espresso and shop grinders built for startups, growing cafés, and entrepreneurial baristas who refuse to compromise on consistency.

Buy the HeyCafe Buddy at Coffeeionado

Don't miss out on the chance to upgrade your coffee game without breaking the bank. Take advantage of our limited-time offer and get your coffee equipment shipped for free as well as receiving a 24 month warranty on your machine. Get started now and elevate your brewing experience with Coffeeionado!

Product Materials

📄 HeyCafe Buddy Product Sheet

Features

  • 64mm flat burrs manufactured in Germany for precision and longevity
  • 3.5-inch touchscreen for intuitive, modern control
  • Two programmable dose recipes for repeatable, consistent results
  • Stepless grind adjustment for fine-tuning across all brew methods
  • Low retention grinding system minimizes waste and stale coffee
  • Flush Mode and Barista Mode for flexible workflow options
  • On-demand grinding — fresh coffee ground per dose, every time
  • Universal, adjustable portafilter support for hands-free grinding
  • Cast aluminum body with optimized heat management
  • Low noise operation — café and home friendly
  • Easy to clean — smooth body, sealed surfaces, removable spout and flapper
  • Engineered by the Hemro Group — parent company of Mahlkönig and Ditting
  • Warranty: 2 years (parts, manufacturer's defects)

Specifications

Dimensions 8.3" W x 13.8" D x 21.9" H
Weight 25.4 lbs (11.5 kg)
Burr Size 64mm Flat
Burr Material Hardened Steel (German-made)
Grind Adjustment Stepless
Programmable Yes — 2 recipes + manual mode
Display 3.5" Touchscreen
Grind Speed 2.5–3.0 g/s
Maximum Grinding Capacity 1 kg/hour; 10 kg/day
Maximum Operating Cycle 10 seconds on; 50 seconds off
Hopper Capacity 2.6 lbs (1.2 kg)
Watts 350W
Volts 110V / 60Hz (US)
Colors Black, White
Warranty 2 Years, Parts (manufacturer's defects)

The Coffeeionado Standard

At Coffeeionado, every machine we offer meets our professional standard — proven reliability, precision engineering, and long-term serviceability. Trusted by professionals since 2016.

24 Month Warranty

$199+ Value - On all commercial grinders.

Free Shipping

$69+ Value - Usually ships in 1-2 business days.

Lifetime Support

Priceless - Get support anytime after your purchase.
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SPECIFICATIONS

Height
21.85 in
Depth
13.78 in
Width
8.27 in
Voltage
110-120V
Wattage / Power
350W
Amperage
15 A circuit required
Weight
25.4 lb
Hopper Capacity
42.3 oz; 2.64 lb
Burr Speed
1550 RPM
Display
Digital
Grinder Adjustment
Stepless
Grind by Weight
No
Grind by Time
Yes
On Demand Grinder
Yes
Hertz
60 Hz
Phases
Single-phase

Resources

Brochure Guide

Product Manual

Parts Diagram

What We'd Tell You In Store

How to Choose a Commercial Espresso Machine

How to choose a commercial espresso machine based on real volume numbers, peak hour output, and drink mix — not vague categories.

How to Choose a Commercial Grinder

Your espresso machine gets all the attention. The grinder does all the work. Every variable that determines shot quality — particle size, extraction evenness, dose consistency — starts at the grinder.

How to Design Your Cafe: Build Your Bar for the Rush

Design your café bar for peak volume, not average traffic. Equipment layout, station design, staffing ratios, and tools that remove steps — what actually matters during the rush.

Setting Up Your Commercial Espresso Machine Right

Water pressure, electrical specs, drain slope, filter flushing — what actually goes into a commercial espresso machine setup, and what gets skipped.

Product FAQ

Is the HeyCafe Buddy Espresso Grinder suitable for high‑volume café use as well as smaller operations like coffee carts or restaurants?

Yes. The HeyCafe Buddy is designed as a commercial on‑demand espresso grinder that can comfortably handle busy café service, restaurants, and coffee carts. Its motor power and burr size are intended to keep up with repeated back‑to‑back shots during peak periods, while still being compact enough for smaller operations.

Does the HeyCafe Buddy grind only for espresso, or can it also be used for filter coffee or other brew methods?

The Buddy is optimized for espresso grinding, with a fine and precise adjustment range tailored to espresso extraction. While you can shift the grind coarser for moka pot or some pressurized basket setups, it is not intended to be a multi‑purpose grinder for filter coffee, pour‑over, or French press. For consistent filter grinding, a dedicated brew grinder is recommended.

Is the HeyCafe Buddy a stepless grinder, and how precisely can I dial in my espresso shots?

Yes, the HeyCafe Buddy uses stepless (infinitely adjustable) grind adjustment. This allows you to fine‑tune the grind in very small increments, which is ideal for dialing in espresso recipes and adjusting for different coffees or environmental changes throughout the day.

What type and size of burrs does the HeyCafe Buddy Espresso Grinder use, and are they flat or conical?

The Buddy is equipped with commercial‑grade flat burrs (typically hardened steel) designed specifically for espresso. The burr diameter and geometry are chosen to provide consistent particle size and good flavor clarity in espresso, along with a grind speed suitable for busy service. Exact burr diameter and material specs are listed in the product’s technical details.

How long do the burrs typically last, and how often will they need to be replaced?

Burr life depends on usage, bean hardness, and roast level, but for commercial use you can generally expect several hundred kilograms of coffee throughput before noticing a decline in performance. In a typical café, this often translates to many months (or longer) of service. For a more precise guideline, refer to the Buddy’s burr life specification in kilograms and track your coffee usage to plan preventative replacements.

Does the HeyCafe Buddy offer timed dosing, manual dosing, or grind‑by‑weight functionality?

The Buddy is an on‑demand grinder with programmable timed dosing, allowing you to set grind times for single and double shots for consistent output. It also supports manual grinding, where the barista can start and stop the grind as needed. It does not include an integrated grind‑by‑weight scale; if you prefer weight‑based dosing, you would use an external scale in combination with the grinder.

Is the HeyCafe Buddy hands‑free to use, and does it include a portafilter holder or fork?

Yes. The grinder is designed for hands‑free operation during grinding. It includes an adjustable portafilter fork or holder that supports the portafilter, so baristas can lock it in place and let the grinder dose directly into the basket without having to hold it the entire time.

Will the HeyCafe Buddy fit under standard kitchen or café cabinets, and what is its approximate height?

The Buddy has a relatively compact footprint for a commercial grinder, and is generally designed to fit under standard café cabinetry. However, total height can vary depending on the hopper used. Check the listed height measurement (with hopper installed) against your available clearance to confirm it will fit under your specific cabinets or shelves.

What's Included?

HeyCafe Buddy On Demand Espresso Grinder

HeyCafe Buddy On Demand Espresso Grinder

Insured Shipping

24 Month Warranty

Lifetime Support

Fast Free Shipping

Warning

This product can expose you to chemicals including lead, which are known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, go to www.p65warnings.ca.gov.

How It Works

  • Order With Confidence.

    Place your order with us and we'll get to working on carefully packaging your coffee equipment, quickly and efficiently.

  • Shipped With Care.

    Free shipping on orders over $249, carefully packed and dispatched via UPS or FedEx — so it arrives exactly as it left us.

  • Start Generating Revenue.

    Once delivered, your equipment is ready to perform — pulling consistent shots, handling volume, and putting quality coffee in front of every customer.
ORDER NOW GET CONSULTATION

Frequently Asked Questions

How do I track my order?

You will receive an email upon creation of the shipping label, which means your order is getting ready to be shipped. We continuously send order status updates via email/text.

How much is shipping? Is it free?

How Much Is Shipping? General shipping starts at $15.99. You can qualify for free shipping with any total order value over $249 and shipping to the contiguous USA. Taxes and discounts will be calculated at checkout.

Free Shipping Terms: Typical delivery within 3-6 Business days depending on size of order. Free shipping is available on orders of 199.00 or more to any address in the contiguous United States.

Free shipping does not apply to orders shipping to Alaska, Hawaii, APO/military addresses or on any international orders. We will use the lowest cost means for free shipping. Free shipping delivery dates are best estimates provided by the shipping carrier and are not guaranteed. Orders placed with free shipping are generally processed between 24 - 48 hours after order placement.

What is your return policy?

We offer a 30-day return policy on all unused items in their original packaging. You can read more about our return policy here. Commercial equipment is generally final. Please check before purchasing.

Do you price match?

In the unlikely event that you find your item cheaper at another online store, just let us know and we'll beat the competitor's pricing. Conditions apply, please refer to our Price Match Page for more information.

Do you ship internationally?

Yes, we ship to most countries in the Caribbean. Shipping costs and delivery times vary by location. Warranty is limited to only parts, shipping not included.

Can I return or exchange an item?

We have a 30 exchange/return policy, unless otherwise noted. Please email support@coffeeionado with your name, order #, and reason for exchange. Commercial equipment is generally final. Please check before purchasing.

Do you offer expedited shipping?

Yes. Please reach out for a quote on shipping via text or call at 866-595-0420 or via email at support@coffeeionado.com.

How do I track my order?

You will receive an email upon creation of the shipping label, which means your order is getting ready to be shipped. We continuously send order status updates via email/text.

Where do I use my coupon code?

To redeem your discount, enter the coupon code at checkout after you've added items to your cart. You'll see a field labeled "Discount code" or "Coupon code" where you can paste your code before completing your purchase.

Do you ship to PO boxes?

No, we don't ship to PO boxes. Due to the size and weight of our equipment, we require delivery to a physical address where our carriers can safely drop off your order.

How does free installation work?

We want to make your purchase as smooth as possible and will pay the installation via rebate on commercial espresso machines. This includes commercial machines with more than 1 group head and 220V.

If the certified installer needed is over 1.5 hours away then we will pay for the installation call (and install up to the value suggested on page minus call fee). Travel will be paid by customer. Inquire if you have any questions about your location.


Please note, any discounts subject to void the paid installation offer.

At Coffeeionado, professional installation is included with qualifying espresso machine purchases. Our goal is to make the process as seamless as possible — from coordinating the technician to getting your machine up and running on day one.

Which Machines Qualify

Free professional installation is included with all espresso machines of 2 groups or more where indicated on the product listing. This policy applies to espresso machines only and does not cover other coffee equipment such as grinders, brewers, or accessories.

If you are unsure whether your machine qualifies, contact us before purchasing and we'll confirm.

What's Included

  • Travel and labor costs for installation within the technician's service area (up to 2 hours of travel)
  • Setup, basic programming, and commissioning of the equipment
  • Scheduling during regular business hours, Monday through Friday
  • Associated taxes and fees related to the installation itself

Installation must be completed within 90 days of delivery of the equipment. The installation benefit lapses after this window and cannot be reinstated.

How Installation Is Arranged

Depending on your purchase, installation is handled one of two ways:

Arranged directly — In many cases, Coffeeionado or the manufacturer will coordinate and pay the technician on your behalf. We will contact you after your order is processed to schedule the visit.

Reimbursement — In some cases, you may be asked to arrange the installation locally using an authorized technician and submit a rebate form for reimbursement. Once approved, the covered amount will be refunded to the original payment method used for your order.

We will confirm which arrangement applies to your purchase at the time of order confirmation. If you have questions before purchasing, contact us and we'll walk you through it.

What's Not Included

The following are outside the scope of the installation policy and remain the customer's responsibility:

  • Travel or callout costs beyond the first 2 hours of the technician's travel time — if your location falls outside the local service area, the overage is the customer's responsibility
  • Water filtration systems and installation materials — including plumbing fittings, tubing, plugs, outlets, and any other ancillary components required to prepare the site
  • Electrical or plumbing work — site preparation must be completed before the technician arrives
  • Training on equipment operation — installation covers commissioning only, not barista or operational training
  • False start or callout fees if the technician arrives and the site is not ready for installation

Important: If a technician arrives and cannot complete the installation because the site is unprepared, you will be responsible for any callout or false start fee charged by the technician. However, your installation benefit remains intact — the visit will be rescheduled at no additional cost to your policy.

Water Filtration Requirement

Water filtration must be installed and operational before or at the time of installation. This is not optional — operating a commercial espresso machine without proper filtration will void the manufacturer's warranty. If filtration is not in place at the time of the technician's visit, installation may need to be rescheduled and the callout fee will be the customer's responsibility.

If you need guidance on water filtration requirements for your machine, contact us before scheduling your installation.

Service Area

Installation coverage is tied to the manufacturer's authorized technician service area, generally within a 1.5-hour radius of the nearest certified technician. If the customer's location falls outside this area, Coffeeionado will make reasonable efforts to arrange a local authorized technician, but travel costs beyond the 2-hour coverage limit remain the customer's responsibility.

Not sure if you're in a service area? Contact us before purchasing and we'll check your location.

What to Expect on Install Day

Getting a commercial espresso machine delivered is one thing. Getting it actually running — plumbed, programmed, and pulling properly — is another. Here's what happens when the technician comes out.

Before the appointment: Site preparation will be confirmed before technicians make it out. Once your machine ships, we'll coordinate scheduling with you and assign a local certified technician. Before they arrive, make sure your space is ready: the machine's permanent location should be determined, your water line and drain access should be in place, and your electrical supply should match the machine's requirements. 

On the day The technician will handle the physical installation of the machine — positioning, water line connection, and drain setup. Once it's plumbed and powered, they'll run through the setup and basic programming: boiler pressure, shot parameters, and confirming that water flows correctly through the group heads and steam wands. Some basic training will be provided, they'll pull test shots to verify the machine is operating within spec.

After Installation

Once your machine is installed, we'll provide referrals for authorized service technicians in your area for ongoing maintenance and repairs. Coffeeionado offers lifetime support on all equipment we sell — we're here long after the install is done.

Governing Terms

This installation policy forms part of your agreement with Coffeeionado and is subject to our Terms of Sale and Terms of Service. In the event of any conflict, the Terms of Service governs.

Can I pick up the machine at your store?

We do not have a showroom or storefront for customer pickups, so orders cannot be picked up directly from us. That said, there is an exception for La Spaziale and La Pavoni products, you can contact us to arrange.

However, if you'd prefer, we can arrange to have your machine shipped to a local freight terminal/location for pickup instead. Let us know your city/state (or ZIP code), and we’d be happy to check the nearest terminal options for you.