Typical delivery within 3-6 Business days depending on size of order. Free shipping is available on orders of $249.00 or more to any address in the contiguous United States.

Free shipping does not apply to orders shipping to Alaska, Hawaii, APO/military addresses or on any international orders. We will use the lowest cost means for free shipping. Free shipping delivery dates are best estimates provided by the shipping carrier and are not guaranteed. Orders placed with free shipping are generally processed between 24 - 48 hours after order placement.

For any shipment in need of expedite shipping please call us at 866-595-0420 or email: hello@coffeeionado for a quote.

Unfortunately we cannot deliver to APO or PO boxes.

We have a 30 exchange/return policy, unless otherwise noted. Please email support@coffeeionado with your name, order #, and reason for exchange.

See our returns page.

Commerical equipment is generally final. Please check before purchasing.

You will receive an email upon creation of the shipping label, which means your order is getting ready to be shipped. We continuously send order status updates via email/text.

We have 24/7 email support and you can call us anytime during normal business hours (9am-5pm) at 866-595-0420.

Please kindly check your Spam folder in your email box to see if it ended up there.

Returns are easy, simply contact us via chat or email: support@coffeeionado.com and one of our helpful staff will assist you with your return. We'll get you a replacement or refund in no time! Please refer to our Shipping & Returns page for more information

Yes, we ship to certain countries in the Caribbean and Central America. Please refer to our international order policy.

In the unlikely event that you find your item cheaper at another online store, just let us know and we'll beat the competitor's pricing. Conditions apply, please refer to our Price Match Page for more information.

We will pay the installation via rebate on commercial espresso machines. If the certified installer needed is over 2 hours away then we will pay for the installation call (and install up to the value suggested on page minus call fee). Travel will be paid by customer. Inquire if you have any questions about your location.

Every espresso machine and grinder is guaranteed new and comes with a minimum 1 year warranty on parts (see product page for details).

We back every commercial machine purchase with an industry leading 24 month warranty on parts.

Please note, warranty covers parts and unless otherwise noted will not include service calls or labor as industry norm.

Ordering from Coffeeionado is 100% safe and secure. We use Stripe-powered checkout technology to protect your payment information with industry-leading encryption and fraud prevention. Your data is never stored on our servers, and every transaction is processed through Stripe's secure payment gateway. Shop with confidence.