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Ascaso

Ascaso Barista T Plus 3 Group Automatic

Ascaso Barista T Plus 3 Group Automatic

Save $ 3,550.00
Regular price $ 13,449.00
Regular price $ 16,999.00 Sale price $ 13,449.00
Sale Sold out
  • 3-group commercial capacity
  • Volumetric automatic dosing
  • Powerful commercial steam output

  • Usually ships in 2-4 business days
  • Price Match Available
  • Warranty Included
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  • Experts Since 2016

  • Authorized Dealer

  • Lifetime Support

  • Free Professional Setup

Powering Hundreds of Businesses Including:

The Barista T Plus is for the owner who understands that consistency isn't an aspiration, but a baseline requirement for staying in business. Having an Independent AISI 316 Steam Boiler means providing dry, repeatable pressure for every milk order, even when all three groups are running at capacity. It signals to your team and your regulars that you've moved past the era of temperature surfing and guessing at thermal stability. This is the hardware you install when you are ready to stop managing equipment and start managing a café.

Product Features

Multi-Group On/Off Control

Multi-Group technology (on-off by group) uses professional thermodynamic groups so you can turn individual groups off when demand is low and keep others at ready during rushes. This flexibility helps manage energy use and reduces wear while matching service volume.

T Technology© Thermal Control

Ascaso's T Technology© delivers strong thermal stability and supplies clean, fresh water in every cup while improving energy efficiency — the Barista T Plus claims an average 50% energy savings versus traditional machines. That consistency and lower operating cost matter in a high-volume café where temperature drift and utility bills add up.

Independent AISI 316 Steam Boiler

An independent steam boiler constructed from AISI 316 stainless steel provides a large-capacity reservoir (listed at 8.5 L in specs) for sustained steam production during continuous milk service. The stainless construction improves longevity and resistance to corrosion in a busy café environment.

External PID & Programmability

External PID control for each group and the steam boiler gives operators precise, repeatable temperature control, and the machine offers programmability features like pre-infusion, shot time, group temp., adjustable power, shot timer and shot counter. That level of control keeps extraction consistent across shifts and operators.

Thermal Lagging & Dynamic Heating

Thermal lagging on the steam boiler and groups, paired with dynamic heating for the coffee groups, preserves temperature stability between shots and reduces thermal shock under load. The result is steadier extraction during back-to-back service.

High-Performance Volumetric Pump

A high-performance volumetric pump maintains consistent pressure after prolonged and simultaneous use, preventing pressure-related shot variability during peak periods. For multi-group cafés this ensures reliable extraction even when multiple baristas are pulling shots at once.

The Coffeeionado Take

Who's It For:

  • Energy-conscious cafés and coffee programs — T Technology thermal control with multi-group on/off capability lets you power down unused groups to save energy
  • High-volume operations running three groups simultaneously — 8.5L boiler capacity and spreader group design support sustained peak service across all three stations
  • Operators who want external PID control — External PID and programmability give you temperature precision without the complexity of full multi-boiler systems

Right For You If:

  • Your daily shot count is 200–500 and you want the ability to power individual groups on and off to match your service flow and save energy.
  • Fast warm-up matters to your operation — you cannot afford to leave a machine running overnight or wait 45 minutes for morning startup.
  • You have direct plumbing and 220V power (NEMA 5-15) — note this is a lower-amperage draw than many 3-group machines, which may simplify installation.

Things to Consider:

  • The spreader group design is Ascaso's proprietary architecture — parts and service familiarity may vary, so confirm local support before committing.
  • Stainless steel-lined aluminum boiler construction is lighter than copper but has different thermal characteristics — some baristas notice slightly different heat recovery behavior compared to copper.
  • At 200–500 shots daily this covers most independent café volumes, but the 8.5L boiler may show recovery limits during sustained all-three-groups peak service compared to larger HX machines.

Our Take:

The Barista T Plus is Ascaso's answer to the energy waste problem in commercial espresso — T Technology lets you run only the groups you need, so you're not heating capacity you don't use during slower periods. If energy costs are a real priority for your operation, this machine offers a genuinely different approach to commercial espresso.

Brand

Ascaso

Ascaso is a Spanish espresso machine manufacturer founded in Barcelona in 1962, known for handcrafting elegant, design-focused machines that combine tradition with modern technology.

Usage

Manufacturing

Made in Spain

Certifications

  • NSF, UL

Brands Seen In

550-700 drinks/day

Target Daily Volume Range for Sustained Use
50% milk based menu

120-160 shots/hr

Target Hourly Output Range

2-3 Baristas

Workflow Set Up

Parts Availablity

1-2 day shipping.
Easy

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Key Specifications

BOILER TYPE

Thermoblock

WATER SOURCE

Direct-Plumbed

No reservoir

PUMP TYPE

Rotary

Commercial grade, quieter operations

PORTAFILTER

58 mm

OUTPUT

High Volume

PRE-INFUSION

Programmable

Warranty: 5 Year Warranty - 5 Thermoblock & 2 Parts | $299+ Value

This warranty begins from the purchase date and covers parts that are defective due to manufacturer issues. Labor is not included. This special warranty covers Ascaso's thermoblocks for 5 years and all other parts for 2 years. For international orders outside of the USA, the warranty applies only to parts and does not cover labor or any associated repair costs.

Thermoblock Duration: 60 months from date of purchase
Parts Duration: 24 months from date of purchase

For more information see: Warranty Policy

Why Buy from Coffeeionado

Feature Us Competitors
Free Shipping
Free (Next Day)
Free Installation (220V Machines)
Minimum Commercial Warranty
2 Years (parts)
1 Year
Insured Shipping
Always
Lifetime Support
Extended Warranty Available

Full Product Description

Click to expand

Barista T Plus 3 Group Automatic Espresso Machine by Ascaso

The Barista T Plus was designed realizing that the planet needs a more longer-lasting, high-quality espresso machine that is also sustainable, energy-efficient, easy to use, and ergonomic for the barista.

Paid Installation ($350 Value)

You have enough to worry about, and coordinate, order your commercial espresso with Coffeeionado and we will give you recommendations for installers if you don't have one and pay for your machine installation.

2 Year Warranty ($199+ Value)

When investing in coffee equipment, peace of mind is worth its weight in gold. That’s why we proudly offer a 2-year warranty with every coffee machine purchase, valued over $199. This warranty is your guarantee against manufacturer's defects and ensures that all parts are covered from the date of purchase. We understand that our customers deserve the very best. Don't let uncertainty overshadow your love for freshly brewed coffee – take advantage of this limited-time offer and experience unparalleled assurance with your next coffee machine purchase.

Thermoblock Funda Image

5 Year Warranty ($499+ Value)

Ascaso machines come with a 5 year warranty on all their boilers and groups. These parts are made from stainless steel and built to last. This warranty is your guarantee against manufacturer's defects and ensures that all parts are covered from the date of purchase.

Paid Shipping ($249+ Value)

At Coffeeionado, we understand the frustration of hidden costs when making online purchases. This is why we're thrilled to announce that we now cover all shipping, freight, and handling charges for our premium coffee equipment. Gone are the days of considering additional fees as you add items to your cart.

Robust Heritage Inside

Born from the commercial Barista T Plus the new Baby T Plus utilizes the same technology and features in a compact footprint. The Baby T Plus is a 100% professional machine loaded with multi-group T Technology©, total PID control, exceptional thermal stability, and advanced energy efficiency.

Automatic Espresso Machine

Automatic espresso machines have revolutionized the way baristas operate in coffee shops, allowing them to focus on other tasks while still producing high-quality espressos. With programmable doses, baristas can set specific measurements for each shot of espresso, ensuring consistency and efficiency in the brewing process. This feature not only helps save time but also maintains the quality and flavor of the final product. Meanwhile, they can also focus on other tasks such as taking money, steaming milk, or other work tasks.

Shot Timer Built In

The presence of a shot timer on your espresso machine provides numerous benefits, particularly for individuals who enjoy making coffee at home. Consistency and precision are key factors in the extraction of espresso shots. By maintaining consistent timing with the help of a shot timer, you can ensure that each shot is extracted for the same duration, leading to a well-balanced and flavorful cup of coffee.

Control Temp GIF

PID Temperature Control

PID, an abbreviation for Proportional-Integral-Derivative, is a feedback loop controller utilized in espresso machines to regulate and maintain the water temperature within the boiler. The system offers a precision of 0.5ºC which considerably reduces any heat fluctuations within the coffee group.

With PID controller espresso machines, you ensure that the water temperature remains constant and ideal for producing high-quality espresso.

Professional Thermodynamic Group Heads

An upgrade from the traditional E 61 group head, the new thermodynamic groups from Ascaso feature increased thermostability. With a large thermal mass (lead-free brass), heated with a separate professional-grade thermoblock (modern thermodynamic technology) in each group, with a temperature sensor that can be easily adjusted by the barista. With the thermodynamic system, there is clean water in each coffee at a constant temperature. With much more efficient and sustainable technology.

Caldera Vapor BDT

Stainless Steel Boilers

Stainless steel boilers in espresso machines offer exceptional durability and corrosion resistance. They are designed to withstand daily use without losing efficiency, even in high humidity or water-exposed environments. Despite having lower thermal conductivity than copper, stainless steel boilers require less material for construction. Additionally, they are compatible with descaling chemicals, making maintenance hassle-free for optimal performance.

Tubo Cobre Con Funda

Insulated Boiler and Pipes

Insulation is crucial for boilers to maintain heat effectively. Espresso machines are equipped with thermostats, pressure stats, and PIDs to constantly monitor and regulate the temperature of the boiler. If the temperature falls below a specific level, a heating element is activated to restore it. Boilers that are well-insulated release less heat, resulting in lower energy consumption for maintaining their temperature.

In addition to thermally insulating the coffee groups and the steam boiler, they also cover all the pipes to prevent heat loss and maintain thermal stability throughout the assembly.

Manometro Barista T

Dual Manometers

You'll find dual manometers on espresso machines for monitoring brew and steam pressure. The brew pressure gauge checks the resistance from the coffee grounds in the filter basket when the pump is running to ensure optimal extraction. Meanwhile, the steam pressure gauge on heat exchange or dual boiler machines shows the boiler's steam pressure for safety, usually rated at 2.0 bar for structural integrity.

Portafiltros Barista T

Ergonomic Portafilter

The filter holder plays a crucial role in the operation of the espresso machine, being frequently utilized. Its design must prioritize ease for the barista. Crafted to fit comfortably in the hand, providing a reassuring feeling of sturdiness and security during use. With a 10-degree tilt that enhances usability by allowing for a more natural hand position. When not in use, the filter holder rests horizontally to ensure optimal tamping of the coffee grounds.

Automatic Dosing

With volumetric dosing you are able to program (4) doses and have your brews ready at the press of a button. This allows your baristas to multi-task and helps with baristas that aren't trained up as well. Keep your extractions precise and consist with the ease of a button.

Volumetric Controls

Volumetric espresso machines with automated features offer a great solution for coffee shops and home users alike. From easy-to-use programmable features to increased consistency in every cup of espresso, these machines make brewing the perfect cup easier than ever before. When using espresso machines with volumetric pumps, you benefit from their precision. These pumps guarantee accurate water-to-coffee ratios, a key factor in making great espresso.

Consumo BT-4 eng

ECO Technology

Ascaso machines deliver a 50% average energy savings compared with a traditional machine and 25% compared with other multi-boiler machines. They designed the espresso machine to avoid the use of standing, constantly reheated water to make the coffee. Therefore, the water for each coffee comes directly from the mains supply, taking fresh, filtered water to the group.

Water Circuit Animation BT

T Technology Inside - Thermostability

Ascaso built the Baby T Plus with innovative technology that lets you control the temperature of each group and boiler independently. Technology T is a state-of-the-art multi-group technology developed entirely by Ascaso. It offers great thermal stability with a high level of energy efficiency (low energy consumption) and clean and fresh water in each coffee.

With T Technology, you can turn on or off each boiler and group. Which can reduce your energy costs even more!

Jarra Leche Barista

Cool Touch No-Burn Steam Wands

With these revolutionary features, you can froth and steam milk without any concerns about getting burned. The cool touch technology ensures that the wand remains at a safe temperature, allowing you to focus on creating the perfect espresso drinks without any worries. Say goodbye to accidental burns and hello to a more enjoyable coffee-making process with our state-of-the-art espresso machine.

Have questions or concerns about the Barista T Plus? Let us help. Call, text or chat with a live person.

Buy Ascaso Barista T Plus Espresso Machines

Don't miss out on the chance to upgrade your coffee game without breaking the bank. Take advantage of our limited-time offer of 2 Year Warranty and a 5-year warranty (boiler/groups) and shipped for free as well as receiving complimentary professional installation on select items. Get started now and elevate your brewing experience with Coffeeionado!

Product Materials

📄 Download Barista T Plus Brochure

📄 Download Barista T Plus Catalog

Product Videos

Barista T Technology

Order your Ascaso Barista T Plus commercial espresso machine from Coffeeionado today and let us handle the rest, even the installation.

Features

  • Programmable: PID, Pre-infusion, Shot Time, Group Temp., Adjustable Power, Shot Timer, Shot Counter
  • Pre-infusion: 100% adjustable (0.1 second precisions)
  • Adjustable feet
  • Barista Lights
  • Rotary pump
  • Active cup warmer
  • Protected Gicar flowmeter
  • Cup rail and heater
  • Multi Group technology (on-off by group): professional thermodynamic groups
  • Independent steam boiler made of stainless steel Aisi 316: sturdy with a large capacity
  • High precision filters in AISI 304 stainless steel
  • Insulated boiler
  • Backlit button pads
  • External timer and digital display for each group: multiple functions and total control
  • External Pid control (0.1ºC) for each group and steam boiler
  • High-precision filters in AISI 304 stainless steel
  • Thermal stability and energy-efficient
  • Powerful 10mm steamer that features cool touch to help prevent burning, made of stainless steel with an anti-limescale tube for longevity
  • High-performance volumetric pump with consistent pressure after prolonged and simultaneous use
  • Thermal lagging on steam boiler and dynamic pre-heating (coffee group)
  • Walnut wood accessories, active cup warmer, and chromed feet
  • The accessories kit includes; 1 single portafilter, 1 double portafilter, 3 baskets, a tamper, and a walnut joystick, aluminum tampers
  • 12-Month factory warranty against faulty workmanship and materials and a 5-Year warranty on all boilers and groups.
  • Boiler drain valve
  • Stainless steel heating element (insulated)
  • Included accessories: 2 single portafilters, 2 double portafilters, 6 baskets, aluminum tampers, and a walnut joystick.
  • Safety Listing: NSF
  • Made in Spain
  • Warranty: 1 Year Parts, 5 Year on Boilers and Groups (manufacturer's defects)

Barista T Plus Specifications

Dimensions 36.5" W x 21" D x 19" H
Weight 205 lbs
Color Black, White, Inox
Groups 3
Programmability Yes, multiple functions
Gauges Pump Pressure, Boiler Pressure
Controls Push Button, Handle (steam/water)
Watts 3500
Volts 230
Amperage 14.3
Portafilter Size 58mm
Grouphead T Tech
Steam Wand 2
Wand Material Stainless Steel, No Burn
Hot Water Spigot 1
Spigot Material Stainless Steel
Boiler Type Thermoblock Steel-lined Aluminum
Boiler Capacity 8.5 L
Boiler Material Steel AISI 316
Reservoir N/A
Pump Rotary (professional and quieter)
Water Source Plumbed
Drain Plumbed
Case Material Steel
Material Steel
Warranty 1 Year - Parts, 5 Year - Boiler/Group

The Coffeeionado Standard

At Coffeeionado, every machine we offer meets our professional standard — proven reliability, precision engineering, and long-term serviceability. Trusted by professionals since 2016.

24 Month Warranty

$299+ Value - On all commercial machines.

Fast Free Shipping

$399+ Value - We pay your shipping and liftgate fees.

Lifetime Support

Priceless - Get support anytime after your purchase.

SPECIFICATIONS

Height
18.3 in
Depth
21.7 in
Width
36.2 in
Display Type
Digital
Grouphead Type
Spreader Group
Voltage
220-240V
Wattage / Power
6500W
Amperage
29A
Weight
205 lb
Espresso Boiler Capacity
8.5 L
Programmability
4 – Single Short, Double Short, Single Long, Double Long
Cup Clearance (approx)
4.72 in
Cup Warmer
Passive
Steam Wand Type
Stainless steel, 360º multidirectional high-capacity wands
Auto Steam
Yes
Temperature Stability Range
± 0.5°C
Shot Timer
yes
Pressure Profiling
No
Hertz
60 Hz
Time to Thermostability
40-75 minutes

Installation Requirements

Professional installation required in order not to void warranty.

220-240V

Dedicated Outlet

Water Filtration

To Maintain Warranty

Pressure Regulator

Optional, as needed

Water Quality & Machine Protection

Proper water quality is essential for optimal espresso extraction and long-term machine health. Use the guidelines below to ensure your machine performs at its best.

Parameter Ideal Range Why It Matters
Total Hardness 50-170 ppm Prevents scale buildup while maintaining flavor
pH Level 6.5-7.5 Ensures balanced extraction and protects internal components
Chlorine 0 ppm Eliminates off-flavors and prevents corrosion
TDS (Total Dissolved Solids) 70-150 ppm Optimal mineral content for extraction and taste
Total Alkalinity ~7.0 Stabilizes acidity and extraction
Chloride 0-28 ppm Prevents corrosion (especially in steel boilers)

Important Note

Always refer to your machine's manual for specific water quality recommendations and maintenance schedules.

Advisory

Install a water filtration system to maintain consistent water quality and extend the life of your espresso machine.

What This Means

  • Water that’s too hard → scale buildup, reduced performance
  • Water that’s too soft → flat, dull espresso
  • Improper water can damage internal components over time

Machine-Specific Considerations

  • Some machines (especially with stainless steel boilers) require stricter limits on chlorides

Product FAQ

Does the Ascaso Barista T Plus 3 Group have rotary pumps or vibration pumps?

The Ascaso Barista T Plus 3 Group uses commercial‑grade rotary pumps, which provide stable pressure, quieter operation, and are designed for continuous use in busy café environments.

Is the Barista T Plus 3 Group a direct‑plumbed machine, or can it use a water tank?

The Barista T Plus 3 Group is designed as a direct‑plumbed commercial machine. It connects directly to your water line and does not use an onboard water reservoir. Proper filtration and pressure regulation are recommended for installation.

Does this machine offer programmable pre‑infusion for each group head?

Yes. The Barista T Plus features programmable pre‑infusion on each group head, allowing you to set a pre‑wetting phase that improves extraction consistency and helps reduce channeling, especially with lighter roasts.

Are the steam wands cool‑touch or no‑burn on the Barista T Plus 3 Group?

Yes. The Barista T Plus series includes cool‑touch (no‑burn) steam wands designed to stay significantly cooler than traditional wands, reducing burn risk and making milk residue easier to clean.

Does the Barista T Plus 3 Group use PID temperature control and individual brew boilers?

Yes. The Barista T Plus uses PID temperature control and individual stainless‑steel brew boilers for each group, along with a dedicated steam boiler. This multi‑boiler setup allows independent temperature settings and excellent temperature stability under heavy volume.

What type of power and electrical requirements does the Ascaso Barista T Plus 3 Group have in the U.S.?

The 3‑group Barista T Plus is a high‑capacity commercial machine that typically requires a 220–240 V, 50/60 Hz dedicated circuit (amperage varies by configuration, often in the 30–40 A range). Always confirm the exact electrical specs on the data plate and consult a licensed electrician for installation to meet local code.

Is the Barista T Plus 3 Group NSF and ETL certified for commercial use in the United States?

Yes. The Ascaso Barista T Plus line is designed for commercial foodservice and typically carries NSF and ETL (or equivalent) certifications suitable for use in cafés and restaurants in the U.S. Check the specific model’s documentation or data plate to confirm current approvals.

Can I adjust brew temperature and shot volumes independently for each group on this machine?

Yes. Each group on the Barista T Plus 3 Group has its own PID‑controlled brew boiler and programmable volumetric dosing. You can set different brew temperatures and shot volumes (single, double, etc.) per group to accommodate different coffees or recipes.

What's Included?

Ascaso Barista T Plus 3 Group Automatic

Ascaso Barista T Plus 3 Group Automatic

Portfilters

Installation

24 Month Warranty

Lifetime Support

Fast Free Shipping

Discount Exclusions

Discounts may void any installation that is deemed to come "paid" with the purchase.

Shipping to Residential Address

Commercial machines that require installation will need to ship to a commercial address. Residential addresses may incur a fee. Freight companies may not be able to deliver to residential areas. Appointment deliveries can be set up for new builds to ensure delivery.

Site Preparation

Proper placement of electricity, drain holes, and water filtration systems is the responsibility of the customer.

Warning

This product can expose you to chemicals including lead, which are known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, go to www.p65warnings.ca.gov.

  • Order With Confidence.

    Every order is handled personally — not processed and forgotten. From the moment you buy, you're working with a team that knows this equipment inside and out.

  • Get Ready for Your Machine.

    After purchase, if installation is included, we will send a quick site checklist so your machine arrives ready to run from day one.

  • Shipped With Care.

    Free shipping on orders over $249, carefully packed and dispatched via UPS or FedEx. Larger commercial equipment ships via freight — coordinated and handled on our end.

  • Start Generating Revenue.

    Once delivered (and installed), your equipment is ready to perform — pulling consistent shots, handling volume, and putting quality coffee in front of every customer.

Frequently Asked Questions

How do I track my order?

You will receive an email upon creation of the shipping label, which means your order is getting ready to be shipped. We continuously send order status updates via email/text.

How much is shipping? Is it free?

How Much Is Shipping? General shipping starts at $15.99. You can qualify for free shipping with any total order value over $249 and shipping to the contiguous USA. Taxes and discounts will be calculated at checkout.

Free Shipping Terms: Typical delivery within 3-6 Business days depending on size of order. Free shipping is available on orders of 199.00 or more to any address in the contiguous United States.

Free shipping does not apply to orders shipping to Alaska, Hawaii, APO/military addresses or on any international orders. We will use the lowest cost means for free shipping. Free shipping delivery dates are best estimates provided by the shipping carrier and are not guaranteed. Orders placed with free shipping are generally processed between 24 - 48 hours after order placement.

What is your return policy?

We offer a 30-day return policy on all unused items in their original packaging. You can read more about our return policy here. Commercial equipment is generally final. Please check before purchasing.

Do you price match?

In the unlikely event that you find your item cheaper at another online store, just let us know and we'll beat the competitor's pricing. Conditions apply, please refer to our Price Match Page for more information.

Do you ship internationally?

Yes, we ship to most countries in the Caribbean. Shipping costs and delivery times vary by location. Warranty is limited to only parts, shipping not included.

Can I return or exchange an item?

We have a 30 exchange/return policy, unless otherwise noted. Please email support@coffeeionado with your name, order #, and reason for exchange. Commercial equipment is generally final. Please check before purchasing.

Do you offer expedited shipping?

Yes. Please reach out for a quote on shipping via text or call at 866-595-0420 or via email at support@coffeeionado.com.

Where do I use my coupon code?

To redeem your discount, enter the coupon code at checkout after you've added items to your cart. You'll see a field labeled "Discount code" or "Coupon code" where you can paste your code before completing your purchase.

Do you ship to PO boxes?

No, we don't ship to PO boxes. Due to the size and weight of our equipment, we require delivery to a physical address where our carriers can safely drop off your order.

How does paid installation work?

We want to make your purchase as smooth as possible and will pay the installation via rebate on commercial espresso machines. This includes commercial machines with more than 1 group head and 220V.

If the certified installer needed is over 1.5 hours away then we will pay for the installation call (and install up to the value suggested on page minus call fee). Travel will be paid by customer. Inquire if you have any questions about your location.


Please note, any discounts subject to void the paid installation offer.

At Coffeeionado, professional installation is included with qualifying espresso machine purchases. Our goal is to make the process as seamless as possible — from coordinating the technician to getting your machine up and running on day one.


Which Machines Qualify

Free professional installation is included with all espresso machines of 2 groups or more where indicated on the product listing. This policy applies to espresso machines only and does not cover other coffee equipment such as grinders, brewers, or accessories.

If you are unsure whether your machine qualifies, contact us before purchasing and we'll confirm.


What's Included

  • Travel and labor costs for installation within the technician's service area (up to 2 hours of travel)
  • Setup, basic programming, and commissioning of the equipment
  • Scheduling during regular business hours, Monday through Friday
  • Associated taxes and fees related to the installation itself

Installation must be completed within 30 days of delivery of the equipment. The installation benefit lapses after this window and cannot be reinstated.


How Installation Is Arranged

Depending on your purchase, installation is handled one of two ways:

Arranged directly — In many cases, Coffeeionado or the manufacturer will coordinate and pay the technician on your behalf. We will contact you after your order is processed to schedule the visit.

Reimbursement — In some cases, you may be asked to arrange the installation locally using an authorized technician and submit a rebate form for reimbursement. Once approved, the covered amount will be refunded to the original payment method used for your order.

We will confirm which arrangement applies to your purchase at the time of order confirmation. If you have questions before purchasing, contact us and we'll walk you through it.


What's Not Included

The following are outside the scope of the installation policy and remain the customer's responsibility:

  • Travel or callout costs beyond the first 2 hours of the technician's travel time — if your location falls outside the local service area, the overage is your responsibility
  • Water filtration systems and installation materials — including plumbing fittings, tubing, plugs, outlets, and any other ancillary components required to prepare the site
  • Electrical or plumbing work — site preparation must be completed before the technician arrives
  • Training on equipment operation — installation covers commissioning only, not barista or operational training
  • False start or callout fees if the technician arrives and the site is not ready for installation

Important: If a technician arrives and cannot complete the installation because the site is unprepared, you will be responsible for any callout or false start fee charged by the technician. However, your installation benefit remains intact — the visit will be rescheduled at no additional cost to your policy.


Water Filtration Requirement

Water filtration must be installed and operational before or at the time of installation. This is not optional — operating a commercial espresso machine without proper filtration will void the manufacturer's warranty. If filtration is not in place at the time of the technician's visit, installation may need to be rescheduled and the callout fee will be your responsibility.

If you need guidance on water filtration requirements for your machine, contact us before scheduling your installation.


Service Area

Installation coverage is tied to the manufacturer's authorized technician service area, generally within a 1.5-hour radius of the nearest certified technician. If your location falls outside this area, Coffeeionado will make reasonable efforts to arrange a local authorized technician, but travel costs beyond the 2-hour coverage limit remain your responsibility.

Not sure if you're in a service area? Contact us before purchasing and we'll check your location.


After Installation

Once your machine is installed, we'll provide referrals for authorized service technicians in your area for ongoing maintenance and repairs. Coffeeionado offers lifetime support on all equipment we sell — we're here long after the install is done.


Governing Terms

This installation policy forms part of your agreement with Coffeeionado and is subject to our Terms of Sale and Terms of Service. In the event of any conflict, the Terms of Service governs.

Can I pick up the machine at your store?

We do not have a showroom or storefront for customer pickups, so orders cannot be picked up directly from us. That said, there is an exception for La Spaziale and La Pavoni products, you can contact us to arrange.

However, if you'd prefer, we can arrange to have your machine shipped to a local freight terminal/location for pickup instead. Let us know your city/state (or ZIP code), and we’d be happy to check the nearest terminal options for you.