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Lelit

Lelit Bianca V3 PID Dual Boiler Espresso Machine

Lelit Bianca V3 PID Dual Boiler Espresso Machine

$ 2,999.95
$ 2,999.95 $ 2,999.95
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  • Dual boilers (brew + steam)
  • PID temperature control
  • 58mm commercial portafilter

  • Usually ships in 1-2 business days
  • Price Match Available
  • Warranty Included
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  • Experts Since 2016

  • Authorized Dealer

  • Lifetime Support

  • Hassle Free Returns
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You have reached the point where a fixed extraction profile feels more like a limitation than a convenience. The Bianca V3 is for the person who treats espresso as a series of variables to be managed rather than a button to be pressed, using the manual flow control paddle to dictate the exact character of every shot. It provides the mechanical transparency required to stop guessing and start deciding how a specific roast should behave. This is the centerpiece of a setup intended to outlast your interest in whatever the next trend happens to be.

Product Features

Dual Stainless-Steel Boilers

A dedicated 0.8 L stainless steel brew boiler and a 1.5 L insulated stainless steel steam boiler let you brew and steam at the same time while keeping temperatures stable and heat-up times fast. Separate, insulated boilers remove the compromises of single-boiler systems, so temperature-sensitive shots stay consistent under load.

Patented Flow Control Paddle

Lelit’s patented rotating flow control paddle gives you hands-on control of extraction, ranging from full flow (around 6–7 ml/s) to a complete stop so you can shape flow profiles on the fly. The machine also offers a programmable low flow mode that simulates those profiles without moving the paddle—ideal for repeatable experiments and recipe refinement.

Programmable PID (OLED)

The external PID with OLED display doubles as a shot timer and lets you adjust brew temperature offset in real time and program exact pre-infusion on/off seconds. That level of digital control makes dialing in temperature and pre-wetting routines precise and repeatable for high-value single-dose or blended recipes.

E61 Group With Pressure Monitoring

The chrome-plated brass E61 grouphead combines familiar thermal mass with built-in flow control and clear pressure feedback. The machine includes external pressure gauges for brew and steam (and additional pump/group monitoring noted in the product description), so you can monitor extraction and steam pressure at a glance while tuning pressure-sensitive techniques.

Movable Water Reservoir & Plumbable Pump

A 2.5 L BPA-free water reservoir can be mounted on the left, right, or back to fit tight countertops, or you can plumb the rotary pump directly to a water line for uninterrupted service. Multiple attachment points add layout flexibility for small cafés or crowded home bars.

No-Burn Multidirectional Steam & Hot-Water Wands

Commercial-style, fully articulated anti-burn steam and hot water wands with spring-closure tactile knobs let you position the wand for any cup or pitcher size and maintain safe, responsive steam control. The machine ships with optional 2-hole and 4-hole steam tips to match your milk technique and steaming volume.

Usage

  • Level: Advanced
  • Commercial Use: No

Manufacturing

Made in Italy

Certifications

  • UL

The Coffeeionado Take

Who's It For:

  • Enthusiasts dialing in light roasts — The manual flow control paddle lets you shape the pressure curve to coax sweetness out of high-density single origins that flat 9-bar extractions miss
  • Home users upgrading from entry-level espresso — Dual PID-controlled boilers and a rotary pump give you the thermal and pressure stability to stop blaming the machine
  • Hobbyists who want manual control — If you treat every shot as a variable to be managed, the Bianca puts every lever in your hands

It's Right For You If:

  • You are pulling 4–15 shots a day and want to actively profile pressure, not just set a temperature and hope.
  • You have a capable grinder (64mm flat burrs or larger) — pressure profiling rewards good grind consistency.
  • Your bar can accommodate an E61 machine and you have a 220V outlet or plan to install one.

Things to Consider:

  • E61 groups need 35–60 minutes to fully warm up — budget for a smart plug or accept the morning wait.
  • Pressure profiling has a real learning curve; if you are not ready to experiment with flow rates and soak times, a standard dual boiler will serve you better at a lower price.
  • The 0.8L brew boiler handles home volume well, but hosting 8+ people back-to-back will test its recovery.

Our Take:

The Bianca V3 is the machine we recommend when someone tells us they have outgrown fixed-pressure extraction — the flow control paddle is not a gimmick, it is a genuine tool that changes what is possible in the cup. If you are the kind of person who reads tasting notes on the bag and wants to actually taste them, this is the dual boiler that lets you get there.

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Why Buy from Coffeeionado

Feature Us Competitors
Free Shipping
Free (Next Day)
Warranty
12 Months (minimum)
1 Year
Insured Shipping
Always
Lifetime Support
Extended Warranty Available

What's Included?

Lelit Bianca V3 PID Dual Boiler Espresso Machine

Lelit Bianca V3 PID Dual Boiler Espresso Machine

Portfilters

12 Month Warranty

Lifetime Support

Fast Free Shipping

Warranty: 1 Year Warranty - Parts & Labor

This warranty begins from the purchase date and covers parts that are defective due to manufacturer issues. Labor will be included for the first year. For international orders outside of the USA, the warranty applies only to parts and does not cover labor or any associated repair costs.

Duration: 12 months from date of purchase

For more details see: Warranty Policy

Warning

This product can expose you to chemicals including lead, which are known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, go to www.p65warnings.ca.gov.

Full Product Description

Click to expand

PL162T Bianca Dual Boiler Espresso Machine PID by Lelit

Introducing Lelit's newest high-end espresso machine with dual boilers. Its sleek design is eye-catching, featuring a wooden paddle on the iconic E61 group head for manual brew pressure adjustment during extraction. A unique feature is the external and detachable water reservoir that can be placed at the back or either side of the machine, adding to its innovative design.

In Lelit's usual fashion of outdoing themselves, the latest version of Lelit Bianca includes a bevy of powerful features that include instant stand-by sleep mode, reserve mode for water reservoir, instant economy mode for powering coffee boiler, an actual boiler temperature display and many more.

All of these amazing features are encased in a stainless steel body, accented by wooden handles, feet and lever for a complimentary rustic and modern look.

3 Year Warranty ($299+ Value)

When investing in coffee equipment, peace of mind is worth its weight in gold. That’s why we proudly offer a 3-year warranty with every Lelit coffee machine purchase, a value of over $299. This warranty is your guarantee against manufacturer's defects and ensures that all parts and labor are covered against these from the date of purchase. We understand that our customers deserve the very best.

Don't let uncertainty overshadow your love for freshly brewed coffee – take advantage of this limited-time offer and experience unparalleled assurance with your next coffee machine purchase.

Paid Shipping ($69+ Value)

At Coffeeionado, we understand the frustration of hidden costs when making online purchases. This is why we're thrilled to announce that we now cover all shipping, freight, and handling charges for our premium coffee equipment within the continental USA. Gone are the days of considering additional fees as you add items to your cart.

Espresso Machine

Manual Wooden Paddle with Pressure Gauge for Complete Control

Utilizing a manual paddle with an espresso machine empowers you to regulate the flow rate and pressure while extracting espresso. This hands-on approach gives you enhanced precision in crafting each shot to achieve perfection.

Programmable Parameters

Mounted on top of the group head is a brew pressure gauge that allows you full manual control over the brew pressure as the espresso shot is extracting. With this, you can be sure that all your flavour profiles will be to your exact taste.

The buttons on the LCC display allow you to send the machine to sleep and see the current coffee boiler temperature as well as the steam temperature.

Moveable Water Reservoir

Not only does the Lelit Bianca give you the option of repositioning the water reservoir on either side of the machine to suit your needs, but it can also be directly plumbed in (no need for a tank) and the drip tray can be drained.

For the Sophisticated Brewer

A sophisticated system that allows timed preinfusion, a reference timer, and a low-water level alert. Its dual-pressure gauge measures both the boiler pressure (0-4 bar) on top and pump pressure (0-16 bar) on the bottom.

Shot Control

This home espresso machine is equipped with advanced features that ensure precision and efficiency in coffee preparation. This machine keeps track of both partial and total doses through a counter system, ensuring accuracy in serving sizes. The coffee delivery time is also closely monitored, guaranteeing quick and consistent service. Additionally, the Bianca can be switched into an active Reserve mode during slower periods to conserve energy without compromising on performance.

Espresso Machine Additions

PID Temperature Control

PID, an abbreviation for Proportional-Integral-Derivative, is a feedback loop controller utilized in espresso machines to regulate and maintain the water temperature within the boiler. It means you can regulate the temperature on the machine.

With PID controller espresso machines, you ensure that the water temperature remains constant and ideal for producing high-quality espresso.

Dual Boiler Espresso Machine

A dual boiler espresso machine is engineered with two distinct boilers: one for brewing espresso at the perfect temperature and another for generating steam to froth milk. Unlike single boiler machines that share one boiler for both tasks, dual boilers enable simultaneous brewing and steaming, ensuring consistent temperature and pressure for superior quality espresso beverages.

Stainless Steel Boilers

Stainless steel boilers in espresso machines offer exceptional durability and corrosion resistance. They are designed to withstand daily use without losing efficiency, even in high humidity or water-exposed environments. Despite having lower thermal conductivity than copper, stainless steel boilers require less material for construction. Additionally, they are compatible with descaling chemicals, making maintenance hassle-free for optimal performance.

Rotary Pump for Quieter Operations

Rotary pump espresso machines offer many advantages, especially for home usage. Its low noise level is a key benefit, ensuring a quieter espresso experience. Rotary pumps have a longer lifespan of approximately 15 years, making them a reliable option for long-term use and reducing the need for frequent replacements. Additionally, they provide more consistent pressure and achieve quick pressure buildup compared to vibratory pump.

Espresso Additions

Cool Touch No-Burn Steam Wands

With these revolutionary features, you can froth and steam milk without any concerns about getting burned. The cool touch technology ensures that the wand remains at a safe temperature, allowing you to focus on creating the perfect espresso drinks without any worries. Say goodbye to accidental burns and hello to a more enjoyable coffee-making process with our state-of-the-art espresso machine.

Espresso Additions

Dual Manometers

You'll find dual manometers on espresso machines for monitoring brew and steam pressure. The brew pressure gauge checks the resistance from the coffee grounds in the filter basket when the pump is running to ensure optimal extraction. Meanwhile, the steam pressure gauge on heat exchange or dual boiler machines shows the boiler's steam pressure for safety, usually rated at 2.0 bar for structural integrity.

Insulated Boiler

Insulation is crucial for boilers to maintain heat effectively. Espresso machines are equipped with thermostats, pressure stats, and PIDs to constantly monitor and regulate the temperature of the boiler. If the temperature falls below a specific level, a heating element is activated to restore it. Boilers that are well-insulated release less heat, resulting in lower energy consumption for maintaining their temperature.

Espresso Machine DNA

What is Included?

  • Bottomless walnut portafilter
  • Double spouted walnut portafilter
  • Lelit stainless steel and aluminum tamper
  • Lelit in-tank water softener
  • Single basket
  • Double basket
  • Triple basket
  • 2-hole and 4-hole steam tip
  • Microfiber towel
  • Braided plumb-in line
  • Drip tray drain attachment
  • Group head brush
  • Back flush blank

Professional Build

The Bianca is a powerful dual boiler espresso machine due to professional components like the multi directional steam and hot water wand, overpressure valve and wooden handled portafilter.

Italian Family Run Business

Lelit, an Italian company established in the 1980s by Mr. Edoardo Epis, is renowned for creating top-notch coffee machines and grinders. This family-owned business merges passion and accuracy to produce durable, reliable products using high-quality materials. Whether you're an avid coffee lover or a skilled barista, Lelit provides exceptional solutions tailored to your needs. With a commitment to affordability and compactness, Lelit designs and produces all its machines internally, making them a favored option among home espresso aficionados.

Buy the Lelit Bianca at Coffeeionado

Don't miss out on the chance to upgrade your coffee game without breaking the bank. Take advantage of our limited-time offer and get your coffee equipment shipped for free and receiving a 36 month warranty on your machine. Get started now and elevate your brewing experience with Coffeeionado!

Product Materials

📄 Download Brochure

Bianca V3 Features

  • E61 type group, paddle system with patented design, compatible with barista tools
  • Professional water/steam taps with spring closure
  • LCC with high-resolution OLED graphic display
  • Lack of water in the tank and "Reserve mode" graphic indicator
  • Possibility to activate pre-infusion and stand-by times
  • Possibility of disabling the steam boiler
  • Partial and total doses counter
  • Coffee delivery timer
  • Temperature displayed in Celsius or Fahrenheit degrees
  • Double manometer for pump/steam pressure
  • E61 type group manometer for coffee pressure
  • Water supply and direct discharge
  • Pump calibration via external adjustment screw
  • Polished stainless steel appliance body with cup warmer rack and drip tray with wire grate
  • Walnut wood knobs, lever, paddle and feet
  • I/O stainless steel back-lit switch
  • Anti-burn multidirectional steam and hot water wands
  • Mug friendly
  • Water tank placeable on the three sides of the machine
  • Made in Italy
  • Warranty: 3 Year (parts and labor, manufacturer’s defects)

Bianca V3 Specifications

Dimensions 11.4" W x 19.1" (15.9" w/o resv.) D x 15.75" H
Weight 58.5 lbs
Programmability Yes, PID
Watts 1000-1400
Volts 110
Portafilter Size 58mm
Portaholder Brass
Solenoid Valve Yes
Amps 15A
Boiler Type Dual
Boiler Capacity 1.5 L (steam), 0.8 (brew)
Boiler Material Stainless Steel lined Aluminum
Reservoir 2.5 L
Water Source Reservoir or Plumbed
Case Material Stainless Steel
Material Steel

Purchase your Lelit Bianca and receive your free bonus package today!

The Coffeeionado Standard

At Coffeeionado, every machine we offer meets our professional standard — proven reliability, precision engineering, and long-term serviceability. Trusted by professionals since 2016.

Warranty Included

$199+ Value - Minimum 12 months on all machines.

Fast Free Shipping

$69+ Value - We pay your shipping and residential delivery fees.

Lifetime Support

Priceless - Get support anytime after your purchase.
ORDER NOW WITH FREE SHIPPING

SPECIFICATIONS

Height
15.75 in
Depth
19.1 in
Width
11.4 in
Display Type
OLED
Grouphead Type
E61
Voltage
110-120V
Wattage / Power
1000W
Amperage
15A
Weight
58.5 lb
Boiler Capacity
1.5 L
Brew Boiler Capacity
0.8 L
Reservoir Capacity
2.5 L
Programmability
0 – Manual
Programmability Type
Manual
Cup Clearance (approx)
5.51 in
Cup Warmer
Passive
Steam Wand Type
Professional multi-directional stainless steel wand with a 2-hole tip
Auto Steam
No
Temperature Stability Range
±0.5–1.0°C
Shot Timer
yes
Pressure Profiling
Yes
Hertz
60 Hz
Initial Warm Up Phase
20 minutes
Pressure Profiling
Yes
Machine Type
Semi-Automatic
Boiler System
Dual Boiler
Pump
Rotary
Portafilter Size
58 mm

Resources

Brochure Guide

Spec Sheet

Product Manual

General Requirements

110-120V

Suggested Dedicated Outlet

Water Filtration / Softener

To Maintain Warranty

Pressure Regulator

Optional, as needed

Water Quality & Machine Protection

Proper water quality is essential for optimal espresso extraction and long-term machine health. Use the guidelines below to ensure your machine performs at its best.

Parameter Ideal Range Why It Matters
Total Hardness 50-170 ppm Prevents scale buildup while maintaining flavor
pH Level 6.5-7.5 Ensures balanced extraction and protects internal components
Chlorine 0 ppm Eliminates off-flavors and prevents corrosion
TDS (Total Dissolved Solids) 70-150 ppm Optimal mineral content for extraction and taste
Total Alkalinity ~7.0 Stabilizes acidity and extraction
Chloride 0-28 ppm Prevents corrosion (especially in steel boilers)

Important Note

Always refer to your machine's manual for specific water quality recommendations and maintenance schedules.

Advisory

Install a water filtration system to maintain consistent water quality and extend the life of your espresso machine.

What This Means

  • Water that’s too hard → scale buildup, reduced performance
  • Water that’s too soft → flat, dull espresso
  • Improper water can damage internal components over time

Machine-Specific Considerations

  • These guidelines are safe for most home espresso machines
  • Some machines (especially with stainless steel boilers) require stricter limits on chlorides

What We'd Tell You In Store

How to Choose a Home Espresso Machine

The machine that's right for someone who wants great espresso with minimal daily effort is not the same machine that's right for someone who wants to learn pressure profiling. Before you look at specs or prices, two questions do most of the work: how involved do you want to be, and what's your realistic total budget — including the grinder.

Lever and Paddle Espresso Machines: How Much Control Do You Want?

A standard espresso machine makes one decision for you: how the shot is extracted. Paddle machines, spring levers, and direct lever machines give that decision back — in increasing degrees, and with increasing demands on the person holding the lever. This guide covers the full spectrum.

How to Pick Out a Home Grinder

The grinder is the part of your espresso setup that most people buy last and most people wish they'd bought better first. Every shot you pull — its extraction speed, its flavor, its consistency from one morning to the next — is determined first at the grinder. A great machine cannot fix a poor grind.

Setting Up Your Home Espresso Machine Right

The decisions made in the first few days — where the machine lives, what water goes through it, how the workflow is arranged around it — determine a lot about whether espresso becomes a daily ritual you look forward to or a recurring source of frustration.

Product FAQ

Does the Lelit Bianca V3 have a rotary pump or a vibration pump, and how does that affect noise and pressure stability?

The Lelit Bianca V3 uses a quiet rotary pump. Compared with vibration pumps, rotary pumps are smoother, typically quieter, and offer very stable brew pressure. This is especially beneficial for pressure profiling and for use in kitchens where lower noise is preferred.

Can the Lelit Bianca V3 be direct-plumbed, or does it only work with the internal water tank?

The Bianca V3 can be used either with its internal removable water tank or direct-plumbed to your water line. It ships with the necessary plumbing fittings and hoses. You can switch between tank and plumbed modes via settings and by repositioning the intake tube under the machine.

Does the Lelit Bianca V3 offer pre-infusion or flow profiling, and is it adjustable by the user?

Yes. The Bianca V3 is designed for manual flow and pressure profiling using the wooden paddle on top of the E61 group. This lets you perform soft pre-infusion and control flow throughout the shot. You can also program features like low-pressure pre-infusion and blooming via the PID control panel.

What type of boilers does the Lelit Bianca V3 use, and can I control their temperature independently?

The Bianca V3 is a dual boiler espresso machine with one dedicated brew boiler and one steam/hot water boiler, both made of stainless steel. The PID control allows you to independently set and monitor the temperature of each boiler for precise tuning of brew and steam performance.

Does the Lelit Bianca V3 have cool‑touch (no‑burn) steam and hot water wands?

Yes. The Bianca V3 includes cool‑touch, no‑burn steam and hot water wands. They stay relatively cool to the touch during use, helping prevent burns and reducing milk residue from sticking, which makes cleanup easier.

How good is the steam power on the Lelit Bianca V3 for making milk drinks like cappuccinos and lattes?

The dedicated steam boiler and rotary pump provide strong, dry steam suitable for both home and light entertaining use. It can texture milk quickly enough for multiple cappuccinos or lattes in a row, and the steam pressure is PID‑controlled for consistency.

What is the warm‑up time for the Lelit Bianca V3, and does it have any eco or standby modes?

From a cold start, the Bianca V3 typically takes about 20–30 minutes for the grouphead and both boilers to reach full operating temperature and thermal stability. It offers energy‑saving features such as programmable idle/standby and the option to turn the steam boiler off when you only need espresso.

What size portafilter and baskets does the Lelit Bianca V3 use, and are they compatible with standard 58 mm accessories?

The Bianca V3 uses a standard 58 mm E61‑style portafilter. It comes with both single and double baskets (and often a bottomless/naked portafilter depending on the retailer). Any high‑quality 58 mm tampers, distribution tools, and baskets are generally compatible.

How It Works

  • Order With Confidence.

    Every order is handled personally — not processed and forgotten. From the moment you buy, you're working with a team that knows this equipment inside and out.

  • Shipped With Care.

    Free shipping on orders over $249, carefully packed and dispatched via UPS or FedEx. Larger commercial equipment ships via freight — coordinated and handled on our end.

  • Your Best Cup Awaits.

    Your machine arrives ready. What comes next is the best part — exploring roasts, dialing in your recipe, and pulling shots exactly the way you like them.
ORDER NOW GET CONSULTATION

Frequently Asked Questions

How do I track my order?

You will receive an email upon creation of the shipping label, which means your order is getting ready to be shipped. We continuously send order status updates via email/text.

How much is shipping? Is it free?

How Much Is Shipping? General shipping starts at $15.99. You can qualify for free shipping with any total order value over $249 and shipping to the contiguous USA. Taxes and discounts will be calculated at checkout.

Free Shipping Terms: Typical delivery within 3-6 Business days depending on size of order. Free shipping is available on orders of 199.00 or more to any address in the contiguous United States.

Free shipping does not apply to orders shipping to Alaska, Hawaii, APO/military addresses or on any international orders. We will use the lowest cost means for free shipping. Free shipping delivery dates are best estimates provided by the shipping carrier and are not guaranteed. Orders placed with free shipping are generally processed between 24 - 48 hours after order placement.

What is your return policy?

We offer a 30-day return policy on all unused items in their original packaging. You can read more about our return policy here. Commercial equipment is generally final. Please check before purchasing.

Do you price match?

In the unlikely event that you find your item cheaper at another online store, just let us know and we'll beat the competitor's pricing. Conditions apply, please refer to our Price Match Page for more information.

Do you ship internationally?

Yes, we ship to most countries in the Caribbean. Shipping costs and delivery times vary by location. Warranty is limited to only parts, shipping not included.

Can I return or exchange an item?

We have a 30 exchange/return policy, unless otherwise noted. Please email support@coffeeionado with your name, order #, and reason for exchange. Commercial equipment is generally final. Please check before purchasing.

Do you offer expedited shipping?

Yes. Please reach out for a quote on shipping via text or call at 866-595-0420 or via email at support@coffeeionado.com.

How do I track my order?

You will receive an email upon creation of the shipping label, which means your order is getting ready to be shipped. We continuously send order status updates via email/text.

Where do I use my coupon code?

To redeem your discount, enter the coupon code at checkout after you've added items to your cart. You'll see a field labeled "Discount code" or "Coupon code" where you can paste your code before completing your purchase.

Do you ship to PO boxes?

No, we don't ship to PO boxes. Due to the size and weight of our equipment, we require delivery to a physical address where our carriers can safely drop off your order.

How does free installation work?

We want to make your purchase as smooth as possible and will pay the installation via rebate on commercial espresso machines. This includes commercial machines with more than 1 group head and 220V.

If the certified installer needed is over 1.5 hours away then we will pay for the installation call (and install up to the value suggested on page minus call fee). Travel will be paid by customer. Inquire if you have any questions about your location.


Please note, any discounts subject to void the paid installation offer.

At Coffeeionado, professional installation is included with qualifying espresso machine purchases. Our goal is to make the process as seamless as possible — from coordinating the technician to getting your machine up and running on day one.

Which Machines Qualify

Free professional installation is included with all espresso machines of 2 groups or more where indicated on the product listing. This policy applies to espresso machines only and does not cover other coffee equipment such as grinders, brewers, or accessories.

If you are unsure whether your machine qualifies, contact us before purchasing and we'll confirm.

What's Included

  • Travel and labor costs for installation within the technician's service area (up to 2 hours of travel)
  • Setup, basic programming, and commissioning of the equipment
  • Scheduling during regular business hours, Monday through Friday
  • Associated taxes and fees related to the installation itself

Installation must be completed within 30 days of delivery of the equipment. The installation benefit lapses after this window and cannot be reinstated.

How Installation Is Arranged

Depending on your purchase, installation is handled one of two ways:

Arranged directly — In many cases, Coffeeionado or the manufacturer will coordinate and pay the technician on your behalf. We will contact you after your order is processed to schedule the visit.

Reimbursement — In some cases, you may be asked to arrange the installation locally using an authorized technician and submit a rebate form for reimbursement. Once approved, the covered amount will be refunded to the original payment method used for your order.

We will confirm which arrangement applies to your purchase at the time of order confirmation. If you have questions before purchasing, contact us and we'll walk you through it.

What's Not Included

The following are outside the scope of the installation policy and remain the customer's responsibility:

  • Travel or callout costs beyond the first 2 hours of the technician's travel time — if your location falls outside the local service area, the overage is your responsibility
  • Water filtration systems and installation materials — including plumbing fittings, tubing, plugs, outlets, and any other ancillary components required to prepare the site
  • Electrical or plumbing work — site preparation must be completed before the technician arrives
  • Training on equipment operation — installation covers commissioning only, not barista or operational training
  • False start or callout fees if the technician arrives and the site is not ready for installation

Important: If a technician arrives and cannot complete the installation because the site is unprepared, you will be responsible for any callout or false start fee charged by the technician. However, your installation benefit remains intact — the visit will be rescheduled at no additional cost to your policy.

Water Filtration Requirement

Water filtration must be installed and operational before or at the time of installation. This is not optional — operating a commercial espresso machine without proper filtration will void the manufacturer's warranty. If filtration is not in place at the time of the technician's visit, installation may need to be rescheduled and the callout fee will be your responsibility.

If you need guidance on water filtration requirements for your machine, contact us before scheduling your installation.

Service Area

Installation coverage is tied to the manufacturer's authorized technician service area, generally within a 1.5-hour radius of the nearest certified technician. If your location falls outside this area, Coffeeionado will make reasonable efforts to arrange a local authorized technician, but travel costs beyond the 2-hour coverage limit remain your responsibility.

Not sure if you're in a service area? Contact us before purchasing and we'll check your location.

After Installation

Once your machine is installed, we'll provide referrals for authorized service technicians in your area for ongoing maintenance and repairs. Coffeeionado offers lifetime support on all equipment we sell — we're here long after the install is done.

Governing Terms

This installation policy forms part of your agreement with Coffeeionado and is subject to our Terms of Sale and Terms of Service. In the event of any conflict, the Terms of Service governs.

Can I pick up the machine at your store?

We do not have a showroom or storefront for customer pickups, so orders cannot be picked up directly from us. That said, there is an exception for La Spaziale and La Pavoni products, you can contact us to arrange.

However, if you'd prefer, we can arrange to have your machine shipped to a local freight terminal/location for pickup instead. Let us know your city/state (or ZIP code), and we’d be happy to check the nearest terminal options for you.